Learning Forum

[gahyeon lim]

I'm trying to install the student version of Ansys Zemax OpticStudio, but I'm encountering the following error. Even after uninstalling and reinstalling the program, the same error keeps occurring. How can I resolve this?

[Ethan Keeler]

Hello,

Thanks for reaching out on the forums! Sorry to hear about the trouble. Before opening OpticStudio, could you first try launching the Ansys Licensing Client Settings application from the Windows start menu? After opening and closing this application, then try to run OpticStudio again.

Ethan

[gahyeon lim]

 

As per your suggestion, I followed the steps, but the issue persists. Could you please advise what I need to input for the licensing setting? Or is there another solution?