Learning Forum

[elad123]

Hi,

I installed ANSYS student and when I try to open Ansys Workbench I get the following error massage:

An unexpected error has occurred: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.

--- System.AggregateException: The following required addins could not be loaded: Ans.SceneGraphChart.SceneGraphAddin. The software will exit.

--- System.Exception: SceneGraph.Engine - failed to boot up.

  at Ans.SceneGraphChart.Engine..ctor(IConfiguration p_config, IErrorHandler p_errorHandler)

  at Ans.SceneGraphChart.SceneGraphAddin.Load(AddinLoadContext context)

  at Ansys.Core.Addins.AddinManager.setupAddin(String path, String name, AddinBase addin)

  at Ansys.Core.Addins.AddinManager.LoadAddin(String name, String path)

From reading old posts in this forum I understand that creating a new local account (with username in English) on my computer may solve the problem. Is there any other solution?

Thanks,

Elad

[George Karnos]

That is one solution.
Please check the other posts for other ideas:
/forum/search?Search=Ans.SceneGraphChart.SceneGraphAddin&ADV_Filter_SearchIn=&ADV_Filter_Category=&ADV_Filter_QNA=&ADV_Filter_CommentCount=&ADV_Filter_Username=&ADV_Filter_SearchOccurrence=any_occurrence

[Dohyun Kim]

I met this error changing my windows utf-8 preferences, so you may try:

1. Open the Windows Control Panel
2. Select [Clock and Region]-[Region]
3. Open the [Administration] Tab
4. """UnCheck""" "Beta: Use Unicode UTF-8 in worldwide languages" from "Change system locale".
5. Restart Windows.

[ls ls]

Dohyun Kim Subscriber,thank you very much,your method is useful