Learning Forum

[Keith Schimmel]

Our licensing is working fine for other Ansys products with the license on a university server and software installed on client machines, but not for a 60-day trial Thermal Desktop. We get WARNING: Because no license files were found in the following location, the 'ANSYS, Inc. License Manager CVD' service was not able to be started - C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files

We are using ANSYS License Manager 2024 R1 (WIN64), SpaceClaim 2024 R1, and Thermal Desktop 2024 R1.3 (WIN64). We have followed the instructions in the document TD_Suite_Install_2024R1_with_Prerequisite_and_License_Install_Instructions. On the server the License Manager is running fine. On the client the License Manager is Stopped.

[Rajeshwari Jadhav]

Hi Keith,

Please share the screenshot of error, also what do you mean by "on the client License Manager is Stopped".