Learning Forum

[steven96]

Hello Ansys team,

 

I was having an issue on my PC where the license manager flat out will not start. It tries to start, then simply stops.

The manager recognizes 5+ licenses added to it and it won't run if ran as administator or as not administrator.

I'm sure there's many viable reasons this could be but I had no idea where to start which is why I am inquring about what potential solutions are.

 

Thanks!

-Taylor

[Mrunali Barde]

Hello Steven, 

Please close the license manager tab then try:
Can you please check if Ansys-specific processes/services are running in Task Manager? If so, end task for them
Also, check if these services are running in 'Task Manager --> Services', stop these services

Once done, Open Ansys License Manager as admin again and start from GUI. 

I hope this helps. 
Wishes, 

Mrunali. 

[steven96]

Hi Mrunali,

This method seems to not have any success. 

I was wondering if there was any live-calling support options for Ansys.

Thanks!

-Taylor