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Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

Ansys License Manager Error

    • cagri
      Subscriber

      Hello,


      When I want to right click and open a new DesignModeler Geometry I get an error that says " Request name aa_t_i does not exist in the licensing pool.


      I tried to download and setup all 19.1, 19.2 and R1 12 months trial student versions. I get same errors and cannot do any further function besides open the application with double click.


    • mrife
      Ansys Employee

      Cagri


      Check the system date/time, as indicated in the error message.  Perhaps it somehow got changed to a prior date.


      Mike

    • cagri
      Subscriber

      Hello,


      My windows system's date/clock is true as shown in the Fig1. sir. I put forward it 1 hour just in case but it did not work.

    • tsiriaks
      Ansys Employee

      Hi cagri,


      Check my post here


      /forum/forums/topic/license-manager-error-aa_t_i/


      It's just the date/time verification mechanism from FlexNet to prevent people from intentionally changing the date to make licenses valid since FlexNet licensing doesn't require internet connection, this is the only way to verify it.


      Thanks,


      Win

    • cagri
      Subscriber

      Hello,


      I looked but there was no file that have future modified date sir. Is there any other solution please help.


    • tsiriaks
      Ansys Employee

      Could you translate that to English ? 


      What folder did you search in ?


      Thanks,


      Win

    • Khizer123
      Subscriber
      Ansys workbench application is missing after downloading Ansys 19.2 version . Also in the start ,I didn't find it
      Please help me .
    • tsiriaks
      Ansys Employee

      Hi Khizer123,


      Please create a new thread for your issue. Also, describe what was the installation directory that you specified during the install and if there are files/folders exist in there.


      Thanks,


      Win

    • MarekH
      Subscriber

      Hello,


      I think have the same problem as cagri had. I was looking for future files but haven't been able to find any. 



      I'm using ANSYS 2020 R1.


      in advance, thank you for advices.


      Marek

    • tsiriaks
      Ansys Employee

      Hi Marek,


      Don't search in 'Quick Access' , search your entire systems, or at least entire C drive.


      Thanks,


      Win

    • manasakash230120
      Subscriber


      I too have the same problem, I didn't find any future files.


       

    • manasakash230120
      Subscriber

      Hi Marek,


      Don't search in 'Quick Access' , search your entire systems, or at least entire C drive.


      Thanks,


      Win


      I searched the entire pc for the future files but didnt find any I also looked for future files


      Could you please help me.


      Thank you in advance


      Manas


    • krishnatejavaleti
      Subscriber

      Hi,


         I recently downloaded  ANSYS team software and installed as guided.But i'm facing trouble during licensing.


         After installation of license manager,it showed a message to check the error file generated during licensing,I attached the  some pics  regarding the     troubles I faced and the screen shot of the error file.


              Please ,help me regarding this.


               Thank you.

    • tsiriaks
      Ansys Employee

      Hi Manas,


      Put your future date to be much farther in the future, for example, put it to the year of 2999.


       


      Hi krishnatejavaleti,


      Your issue is different, please create a new thread for your own issue. Also, what is the exact file name of the installation package that you are using ?

    • krishnatejavaleti
      Subscriber

      Hi tsriaks,


         Thank you for your advice.I tried to install STRUCTURES and FLUIDS package .

    • tsiriaks
      Ansys Employee

      Hi krishnatejavaleti,


      Unless you received ANSYS license file from your ANSYS Account team, you will have to specify the license server in your school. Launch that tool with 'run as administrator' to change license server specification.

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