We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
Fluids

Fluids

Topics related to Fluent, CFX, Turbogrid and more.
  1. All Channels
  2. Fluids
  3. Ansys License Error with Fluent with Meshing Only

Ansys License Error with Fluent with Meshing Only

    • October 3, 2022 at 1:49 pm
      ahad.ramezanpour
      Subscriber

      Hello,

      We get the error, Ansys License Manager Error: Request name cfd_preppost_pro does not exist in the licensing pool. Dependent feature cfd_preppost_pro in AND keyword is not available.

      Please could you guide on solving the issue.

      Thanks

    • October 5, 2022 at 8:42 am
      Amine Ben Hadj Ali
      Ansys Employee

      Are you using Student License or Academic License. For the latter can you check if you have the requested license features and there are enough tasks to be checked? How old is the license file you are using? Are you trying to use 2022R2? 

      For 2022R2 preppost_pro is required when using Fluent Meshing.

    • October 17, 2022 at 4:56 pm
      Billyyee
      Subscriber

      We have academic license. I can the same problem with icemCFD

    • October 17, 2022 at 4:59 pm
      Billyyee
      Subscriber

      Sloved. But I do not know wether it is correct or not. It seems we can selcted the option next to the prepost

    • October 20, 2022 at 4:37 am
      Billyyee
      Subscriber

       

      We also meet the same problem. We have academic license. How to solve that?

      The 2022R2 experience was really terrible. Hope the engineers can solve this issue soon.

       

    • October 20, 2022 at 7:52 am
      ahad.ramezanpour
      Subscriber

      Hello, you need to contact academic support through ticketing system, and they will update the license file to include the cfd_preppost_pro.

    • October 20, 2022 at 11:39 am
      Amine Ben Hadj Ali
      Ansys Employee

      I apologize for the issues you are facing. The license file requires an update. Can you recrete the license key on the Ansys License Portal?

      • October 20, 2022 at 12:37 pm
        Billyyee
        Subscriber

        Thank you so much for your information. I can get access to the Ansys License Portal, while it cannot show my customer number. I already let the IT employee know and ask him to submit a ticket.

    • January 25, 2023 at 12:45 pm
      Steve
      Ansys Employee

      As a brief summary for anybody else seeing this problem, this issue can be resolved by downloading (and installing) a new licence from the Ansys Licensing Portal - access may be limited to your IT Admin (or Ansys Support Coordinator). If you are unable to access the licensing portal or experience difficulty in downloading the new licence, please contact your Account Manager (you may need to request this through your site Ansys Support Coordinator) who should be able to assist with obtaining the new licence file. 

    • March 20, 2023 at 11:29 am
      Kuldeep Awasthi
      Subscriber

      Hi,

      I am facing the same problem and getting the error "ANSYS LICENSE MANAGER ERROR:Request name cfd_preppost_pro does not exist in the licensing pool error."

      Kindly resolve this.

      • March 20, 2023 at 11:34 am
        Steve
        Ansys Employee

        Kuldeep, referring to the comment above, you need to download a new licence from the Ansys Licesing Portal

Viewing 8 reply threads
  • The topic ‘Ansys License Error with Fluent with Meshing Only’ is closed to new replies.
Ansys Innovation Space
Top Contributors

© 2025 Copyright ANSYS, Inc. All rights reserved.

Ansys does not support the usage of unauthorized Ansys software. Please visit www.ansys.com to obtain an official distribution.