Learning Forum

[Gonzalo Martín Suárez]

Hello. I'm experiencing an issue with Ansys Fluent. After launching Fluent from Workbench, the application opens, but I'm unable to edit anything. Then, after approximately 5 minutes, the application closes itself. I suspect it may be a licensing problem. How can I resolve this?

[Rob]

Please post an image of what you're seeing. Is there anything in the .trn file?  Can you launch Fluent from the Start menu?

[Gonzalo Martín Suárez]

After Fluent opens I can see this... 

Then, after 5 to 10 minutes the following pop up appears: 

Running the Fluent from the start Menu, after some minutes the following pop up appears:

About the .trn file, where I can find it? If I open the Fluent from the Start Menu, I´m experiencing the same problem.

Thanks in advance!

[Gonzalo Martín Suárez]

And also, after some minutes the following texts appears in the console (running from Start Menu):

[Rob]

Can you check the number of gpu's setting in the Launcher is set as zero. Student doesn't have any gpu acceleration licence, nor will most academic licences. 

[Gonzalo Martín Suárez]

In Parallel Settings the GPGPUs is zero.

[Rob]

And on the Launcher "Home" tab?

[Gonzalo Martín Suárez]

There I can´t see the GPUs number:

 

 

[George Karnos]

Hello,
Is this on a laptop?
If so, there may be multiple Graphics cards... Intel and Nvidia.
Verify that the Nvidia is the primary Graphics card being used for Apllications:

/knowledge/forums/topic/what-can-be-done-if-the-graphics-window-remains-black-graphics-card-is-nvidia/

[Gonzalo Martín Suárez]

Yes, it is a laptop. This laptop has inlet integrated video card. But I ran the Ansys Discovery Compatibility Utility and the test was OK.

 

[George Karnos]

Have you installed the latest driver?

[Gonzalo Martín Suárez]

The lastest Ansys Discovery Compatibility Utility or any other driver? 

 

[George Karnos]

The latest Intel Driver for your graphics card.

[Gonzalo Martín Suárez]

After updating the Intel Drivers the problem still there. Can I do anything else?