Learning Forum

[cmiki]

Main screen remains black on model import. Loaded sample project from splash panel on program start, screen remains black, can't see the model, icons and HUD are visible, simulation playback seems to be running (velocity scale updates)   Checked: Uninstalled/reinstalled Discovery 2020 R2 as administrator Graphics card support checked and confirmed Model appears in SpaceClaim 2020 R2   System: Dual Intel Xeon E5-2620v3 64GB RAM NVIDIA TITAN RTX Windows 10 Pro 2004 19041.508

[Charudatta Bandgar]

Hello Christian ,

Can you please confirm if the graphic card drivers are updated?

You can refer to this post and general Discovery live troubleshooting, which says:

"Menu is visible, but a black screen is displayed instead of the model.

• Try disabling anti-aliasing through File>Discovery Options>Popular>Anti-aliasing = Off"

If the issue still persists, please let me know, so that I can investigate further.

Regards.

[cmiki]

Hello  Charudatta Bandgar ,

 

I updated the graphics card driver yesterday to no avail, however, I tried your suggestion to switch anti-aliasing off when I got into the lab this morning and it did the trick!  Genius!

 

Thank you!

Christian

[Charudatta Bandgar]

That is good to hear, Christian !!