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Discuss installation & licensing of our Ansys Teaching and Research products.

Ansys can’t find vcruntime140_1.dll and won’t start (student version)

    • Verena2
      Subscriber

      Hello, 


      I installed the Ansys student version 2020 R1 and when I start Workbench I get following error:


      The execution of the code could not be continued as VCRUNTIME140_1.dll can not be found. This problem can probably be solved through a new installation.


      I already tried installing it new 2 times now but without success.


      Can anyone help me, please?


      I also included photos of the error file.

    • tsiriaks
      Ansys Employee

      Please include images inline with text as ANSYS employees are not allowed to download attachment.


      As for this issue, try manually install ALL of the prerequisites from under (default) C:Program FilesANSYS IncANSYS Studentv201prereq  , except those that have 'MPI' and 'opencl' in the name. Make sure they are all successful.


      If that doesn't help, try re-order your Path environment variable so that C:WINDOWSsystem32;C:WINDOWS;C:WINDOWSSystem32Wbem;… entries are in front of everything else.

    • qyc9262
      Subscriber

      I had the exact same problem as shown above and I had done both recommended step but both of them didnt work. What else should I do? Thank you.


       


       


       

    • tsiriaks
      Ansys Employee

      Post screenshots of the error inline with text.


      Also, enter the following command


      set


      in CMD Prompt and post its output here

    • kakutajr
      Subscriber
      That's how the screen looks like everytime, I try to open up the application. It doesn't go any furthern
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