Learning Forum

[Mike]

None of the ANSYS Student 2024 R2 product works for me. Browsed through the forum and noticed a number of us are having the same issue. Appreciate if anyone can help to resolve this.

• Workbench - Error with unknown reasons
• Mechanical - Unknown error, can only use in read-only mode
• Discovery - License Manager Error, can only use in read-only mode
• Space Claim - License Manager Error, can only use in read-only mode

What I've tried:

• Installed with admin access. Uninstalled and re-installed multiple times and it still didn't work.
• Installation package downloaded from the correct source (https://www.ansys.com/academic/students/ansys-student). Deleted old package and re-download didn't help either.
• I've checked and delete the 'ansyslmd.ini' in the licensing folder.

[Rajeshwari Jadhav]

Hi Mike,

Check your event logs for error, goto start menu> event viewer> Windows logs> Application log.

[Mike]

Hi Rajeshwari,

I started Workbench/Discovery a few times but I don't see any error log generated immediately. Anyway, here are some error logs recorded yesterday for AnsysWBU and Discovery:

[Rajeshwari Jadhav]

Hi Mike,

Update your NVIDIA graphics through Download The Official NVIDIA Drivers | NVIDIA

[Mike]

Hi Rajeshwari,

I have updated my NVIDIA graphics driver to the latest version but the same error still showing up.

[Mike]

Seems like something is wrong with the free student license, here is the error message from Fluent:

Opening input/output transcript to file “C:\Users\KL&JW\fluent-20241011-222507-2820.trn”.
Auto-Transcript Start Time: 22:25:07, 11 Oct 2024 Malay Peninsula Standard Time

Welcome to ANSYS Fluent 2024 R2

Copyright 1987-2024 ANSYS, Inc. All Rights Reserved.
Unauthorized use, distribution or duplication is prohibited.
This product is subject to U.S. laws governing export and re-export.
For full Legal Notice, see documentation.

Build Time: May 13 2024 11:24:49 EST Build Id: 10192

Cannot initialize ANSYS Licensing context
Connected License Server List: Shared_Web_License_Server

Unexpected license problem; exiting.

Hit return to exit.

[balconbj]

I am getting same error

[amrishsekar]

 I am getting same error

[Mike]

Could anyone from Ansys provide an update on the student license issue? There are several threads discussing this problem, but so far, there hasn't been a solution from Ansys.

[chanakarn.ariyanukooltorn]

 

 

Hello everyone and Ansys Team,

I have problem with ansys discovery. I installed ANSYS Student. When I open it it shows ‘ANSYS LICENSE MANAGER ERROR: Maximum licensed number of demo users already reached’. Picture below.

After that when I click ‘OK’, another prompt shows up saying ‘License checkout failed’ and ask us to choose alternative license. Picture below. 

I click ‘OK’ and though, the window didn’t show again. But this is after my reinstallation. The first installation of mine, the same thing happened, and I clicked ‘OK’ and after 2 weeks, the same windows show up again. 

Could anyone tell me how to solve this problem? And why is this happening?

 

 

[ameliachiles35]

Hi everyone, 

I am having the same exact problem with the Ansys 2024 R2 free student version. Every time I open any application like Space Claim or Fluent the Ansys license manager error pops up. does anyone know why this happens or how to fix it? 

[Rajeshwari Jadhav]

Try to rename the Ansys folder to Ansys.old %appdata% and relaunch the application, check under event logs if any error is observed.