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Electronics

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an unknown error occured during solution

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    • SHUCHENG PAI
      Bbp_participant

      I'm currently using the  ansys workbench to make the magnetostatic simulation with 2024 R2 version. during the simulation my system occured unknown problem with the license. I'm wondering what should I do.

    • George Karnos
      Ansys Employee

       

       

      Under %TEMP%\.ansys directory, you should see .out files
      check those files for license information. Are there errors listed?
      Also. if you lower the max core count in the Solve process to 2, does it run?

       

       

    • SHUCHENG PAI
      Bbp_participant

      I checked the license information. there is no error showed. and how should i lower the core?

       

      thanks

      • MirandaH
        Ansys Employee

        yes, please lower the core, there isn't enough hpc license available. 

    • SHUCHENG PAI
      Bbp_participant

      how should i lower the core? I sont know how to do that

    • MirandaH
      Ansys Employee

      can you take a screen shot of your setup?

      Maxwell 2D/3D->Tools->Options->HPC and Analysis Options

      In the pop up window (HPC and Analysis Options), configuration tab, click "Edit".

      In the new pop up window (Analysis Configuration), please take a screenshot of your setup.

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