Ansys Learning Forum Forums Installation and Licensing Ansys Products Ans.SceneGraphChart.SceneAddin not found Reply To: Ans.SceneGraphChart.SceneAddin not found

cbresciani3
Subscriber

Hi, 

I have done the following: 

  • changed the ansys folder to ansys.old 
  • changed my language and local to english and engl-us (it was already like this before) 
  • ran a product and cad configuration 
  • changed my username name from Carlo to carlo 
  • updated my graphics card driver 
  • completed this step: Start -> Type dxdiag.exe. Screenshots below 
  • checked whether there were files names QT and end with .dll in the c:windowssystem32 directory.

None of these step worked and the error is still presisting. Is there anything else I can try?Â