We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
Rob
Forum Moderator

Ansys Student support is purely via the Forum, along with the Academic licences. There is no customer number with the Student licence. 

You've hit the solver cell count limit. Ansys Student (and Teaching) is designed for learning on, and has a cell limit to prevent it's misuse for "real" projects. It's covered in the same section where you downloaded the software.Â