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October 23, 2024 at 5:26 pm
Lito
Ansys Employee
Try to download a fresh copy of the example unto the machine with the issue. Make sure that the file is stored in a location on the local machine where you have read/write access, not an online storage e.g. onedrive or dropbox.Â
Should the issue persists:
- Reboot the PC,
- Delete the Lumerical DEVICE.ini file from your user's folder on the machine with the issue.Â
>>Ansys Lumerical product preference files – Ansys Optics<< - Otherwise, do a clean installation of the latest version of Lumerical on the affected machine.Â
>>Fixing installation or licensing issues – Ansys Optics<<
DO NOT delete the License.ini file from the machine.Â
Hope this helps.Â