Reply To: Help, I can’t use ansys tools since I upgraded to Ansys 2024R2

[Mrunali Barde]

Hello Miguel, 

Can you please try the below suggestion and let me know?

1. Rename ‘ %temp%\.ansys’ to ‘‘ %temp%\.ansys.old’

2. Rename ‘AppData\Roaming\Ansys’ to ‘AppData\Roaming\Ansys.old’

3. Rename ‘Documents\Ansoft’ to ‘Documents\Ansoft.old’ (if any)

Once done, try launching Ansys application again. 

I hope this helps, 

Mrunali.