We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.
Rajeshwari Jadhav
Ansys Employee

Hi Natalee,

From user end (where thermal desktop is installed), launch Ansys Licensing Setting as an admin> license server> enter port no. and hostname> click on test green checkmark should appear> save it> click on feature in use tab t verify if all increments are visible.

If you don't have admin access, launch environment variables> under user variable add below variable

variable name: ANSYSLMD_LICENSE_FILE

variable value: portno.@hostname     //replace portno. and hostname with exact value.