July 22, 2024 at 11:04 am
Tasos K
Ansys Employee

Hello mhar,

 

Does this affect several project files or a specific one?

If it is a simple model you can always try re-creating it from scratch in a new project file to see if the issue is resolved.

 

A common troubleshooting procedure that is known to solve several incidental errors is to reset Ansys program settings by clearing the AppData folder. 

The required steps for this purpose are described below:

  1. Close Workbench and its applications.
  2. Type %appdata% in Windows Explorer's Address bar (path) to access AppData / Roaming.
  3. Open the Ansys folder.
  4. Find the folder vXXY, where XXY is the release you are using. For example, if it's 2023R1, then the folder name should be v231.
  5. Rename the folder as vXXY_old, or similar. This is used to store the old settings in case you need to refer to them.
  6. Create an empty folder named vXXY.
  7. Open vXXY_old and copy the MigratePreferences.txt file. Paste it into the new vXXY folder.
  8. Delete all content in the MigratePreferences.txt of the vXXY folder and save.
  9. Open Workbench. Files will be added automatically to the new folder.