We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
Markus
Ansys Employee

Hi Hamza Suhaib Qarni,
thanks for your detailed explanaition.

I have a question: In the picture after your section "Stuck at Update" you have in the bottom right a "Process" window. 
And beside "Details" -> "Updating Evolutionary Algorithem.... Design 500" there is a process bar and a red cross to stopp/abort.
What happen when you click on the red cross and confirm to abort?


Best regards