We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.
Mrunali Barde
Ansys Employee

Hello George, 

Can you check if an Antivirus or security software is blocking the installation?
Can you run the installer again then search for Event Viewer in the start menu search bar --> Expand Windows logs --> application, then check for ERROR row?