so as per the doc I shared earlier if it is VPN issue, have you tried following script, both with and without connecting to VPN?
VPN conflicts can arise if IP information is retained
When using a VPN, IP information can be retained, even after turning off the VPN and rebooting theÂ
computer. The workaround is to release the IP configuration using the following script:
echo Releasing IPÂ
ipconfig /release > NULÂ
echo Acquiring new IPÂ
ipconfig /renew > NUL
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Enabled FIPS security policy
When running with an enabled FIPS security policy, ACT User Interface elements are not supported.
If it FIPS security policy has been enabled on the VPN server, ACT elements are not supported and you may have to switch of VPN to use interactive scripting window. In this case what you can do is use free student version for interactive scripting requirements, and if needed connect VPN to connect to your research license server where you will be only running it not interactively working with scripting window.
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-Aniket