April 5, 2024 at 11:17 am
Rajeshwari Jadhav
Ansys Employee

Hi Jason,

Can you try below steps:
Goto start menu type %appdata% and hit enter, rename the Ansys folder to Ansys.old.(to reset configuration)
Goto start menu type %temp% and hit enter, rename the .ansys folder to .ansys.old.(to clear cache)
Goto "C:\Users\YourUserName", rename the .fluentconf and .cfx folder to .fluentconf.old and .cfx.old.(to clear cache related to fluent)