Rajeshwari Jadhav
Ansys Employee

Hi Duy Khiem Do,

At your end can you please check and confirm if you are able to ping and telnet the server?

Go to the start menu --> open the command prompt --> run the commands and send the screenshot of the output: 

  • ping servername                        //mention yourservername 
  • telnet servername portnumber (bydefault port number is 1055.)

A blank screen will confirm that you are connected, if you get any other output, please provide a screenshot of the same.

  • To ON telnet service go to start -->search “Turn Windows feature on or off” àcheck box “Telnet Client” and click ok.