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[Nanda Veralla]

Hello Alex,

Can you try following suggestions made in this forum discussion and let us know if that didn't help:

Ansys Mechanical – “An error occurred while starting the solver module”

Probably resetting app data might help sometimes. Here's how you can do it:

1. Go to the Start Menu and open %temp% folder. Search for ‘.ansys’ folder and rename it to ‘.ansys.old’ then launch the application. 
2. Open a file explorer and type %appdata% in the address bar.

Locate the Ansys folder --> select version (V231) and rename it to V231.old

Regards,

Nanda.

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