We have an exciting announcement about badges coming in May 2025. Until then, we will temporarily stop issuing new badges for course completions and certifications. However, all completions will be recorded and fulfilled after May 2025.

Ansys Learning Forum › Forums › Discuss Simulation › General Mechanical › “An error occurred inside the SOLVER module: general error” when resolving model › Reply To: “An error occurred inside the SOLVER module: general error” when resolving model

July 19, 2023 at 7:50 pm
Nanda Veralla
Ansys Employee

Hello Alex,

Can you try following suggestions made in this forum discussion and let us know if that didn't help:

Ansys Mechanical – “An error occurred while starting the solver module”

Probably resetting app data might help sometimes. Here's how you can do it:

  1. Go to the Start Menu and open %temp% folder. Search for ‘.ansys’ folder and rename it to ‘.ansys.old’ then launch the application. 
  2. Open a file explorer and type %appdata% in the address bar.

Locate the Ansys folder --> select version (V231) and rename it to V231.old

Regards,

Nanda.

Guidelines for Posting on Ansys Learning Forum

How to access ANSYS help links