Learning Forum

[JesseLin]

[tsiriaks]

Open CMD Prompt and enter the following commandnsetnand post the output of it here.nnDo you have an install.err file under C:\Program Files\ANSYS Inc\ANSYS Student ? If so, post the content of it here.nnType dxdiag in CMD Prompt, and post the screenshots of the main page and 'Display' tabn

[JesseLin]

Hi sir, here are your required materials.n1.setnn

[JesseLin]

3.main page after typing dxdiag & display tabnn

[JesseLin]

2.nnn

[JesseLin]

n

[JesseLin]

n

[JesseLin]

n

[JesseLin]

Thank you sir, please see the screenshots I posted according to your instructions.n

[JesseLin]

2.nnn

[JesseLin]

2.nnn

[tsiriaks]

Thank you for the information.nPlease try the followings:nUpdate your Intel graphics driver to the latest available version.nInstall all pending Windows updatenTry logging into the machine with a username that doesn't contain space in it (or you can create a test one like 'abc'). Make sure it only contains English letters and/or numbersn

[JesseLin]

I first tried to change my system to English. Since I had the family version of win10 which only supports one display language, I had to buy access to the pro version of win10 to change my system into English. I then changed my user name to the one without spaces and contains only english characters. My windows and other drivers were the newest version. After I tried all this, the workbench still didn't work.nnMy course deadline is close, so I decided to reset my windows to see if it works. After I reseted the laptop, it seems to be a more renewed version of win10 pro. I tried to download ANSYS again and this time the workbench started working.nnA BIG thank you toand my roommate Dr. Zhang.n

[tsiriaks]

Nice to hear it's finally working for you.nThank you for the update.n

[Abhinav kumar singh]

[Abhinav kumar singh]

the same problem failed to load addin file in ansys workbench please help me immediately ...