Learning Forum

[arman1armament]

Hello guys. I'm new to ANSYS products and I'm not sure if I am doing something wrong, but I have installed ANSYS 19 r3 and all apps but fluent seem to work fine. I cannot find any files on fluent including executive. It does appear in the Workbench, But when I open fluent with setup option the program starts, but never loads up, all the tabs seem to respond to mouse movements but NOTHING works or loads and the mouse shows the loading icon.(I get it I must sound stupid here, but i don't know how to better explain) I tried reinstalling several times. Now i installed the 2020 version and it still has the exact same issue. Please, if anyone knows how to solve this issue, help guys!

Eventually fluent closes by itself and workbench gives me a message: "The Fluent application failed to validate the connection"

[tsiriaks]

Let's focus on 2020 R1

Open CMD Prompt and issue the following command

"%awp_root201%fluentntbinwin64fluent.exe" 3d -t0

do you get the same issue ?

If so, try this command

"%awp_root201%fluentntbinwin64fluent.exe" 3d -g -t0

then, take the screenshot of all of the output showing up in the CMD Prompt window , and post it inline here.

Thanks,

Win

[arman1armament]

Hey Win! Thanks for replying. I did both commands and they both seem to show there's a file missing. I made screenshots posted below 

a) For command : "%awp_root201%fluentntbinwin64fluent.exe" 3d -t0

b) for command "%awp_root201%fluentntbinwin64fluent.exe" 3d -g -t0

 

Thanks for your help.

[tsiriaks]

That's actually one of the main Fluent processes that needs to be launched. If this is missing in your machine, something is not installed successfully.

Do you have an install.err file under C:Program FilesANSYS IncANSYS Student ? If so, please post its content here.

If the file doesn't exist, try reinstall ANSYS again, this time make sure you completely remove the C:Program FilesANSYS Inc  folder first, and you run setup.exe with 'run as administrator' and that you temporarily disable any security software you have on the machine.

Thanks,

Win

[arman1armament]

I only have install file, i coppied the content of it below. No install.err files and there seems to be no errors there. I have tried reinstalling it several times by now, and i was deleting the folder each time after uninstalling. Is there any way of just downloading the file separately and just copying it in?

 

>>>

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>

Start Installation: Sat Mar 7 00:285 2020

Revision: 2020 R1

 

Platform specifics:

    Windows

Username of Installer: DESKTOP-6U7PVT9Arman

User Has Administrator Privileges

C:UsersArmanAppDataLocalTempans_install_tmp8084instcore.exe -usetempdir C:UsersArmanAppDataLocalTempans_install_tmp8084 -launchdir C:UsersArmanDownloadsAnsysACADEMICSTUDENT_2020R1_WINX64 -admin

Initial mount directory:

    C:UsersArmanDownloadsAnsysACADEMICSTUDENT_2020R1_WINX64

Installation Directory:

    C:Program FilesANSYS IncANSYS Student

 

Windows x64

 

 

 

 

Date verification complete...No conflicts found.

 

The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.

This may take a while ...

Successfully copied prerequisites from media.

 

You don't need to install any prerequisites.

 

Reading the installation media contents - please wait.

 

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RSS is disabled

 

Performing licensing configuration via the following command...

   "C:Program FilesANSYS IncANSYS StudentShared Filesbinwinx64tclsh.exe" "C:Program FilesANSYS IncANSYS StudentShared FilesLicensinglicadminscriptsLicAdminMain.itcl"  -silentinstallclient -release "2020 R1" -lang en-us 

 

Licensing configuration has completed.

 

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigCommon.exe

Configuring ANSYS TurboGrid ...

 

 

 

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigTG.exe

Creating Start menu items for ANSYS client licensing ...

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigWB.exe

 

Running C:Program FilesANSYS IncANSYS Studentv201FrameworkbinWin64Ans.DriverSetup.exe

Running "C:Program FilesANSYS IncANSYS Studentv201RSMbinAnsConfigRSM.exe" -encodingUTF8

 

 

 

Configuring RSM...

 

 

 

 

 

 

 

Configuring default RSM and ARC Port numbers for 2020 R1 ...

 

 

 

Done!

 

 

 

 

 

 

 

User has Administrator privileges

 

 

 

 

 

 

 

---

 

 

 

Creating Start Menu Shortcut for RSM 2020 R1 Configuration...

 

 

 

Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2020 R1Remote Solve ManagerRSM Configuration 2020 R1.lnk

 

 

 

Creating Start Menu Shortcut for RSM 2020 R1 Job Monitor...

 

 

 

Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2020 R1Remote Solve ManagerRSM Job Monitoring 2020 R1.lnk

 

 

 

Creating Start Menu Shortcut for RSM 2020 R1 Cluster Monitor...

 

 

 

Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2020 R1Remote Solve ManagerRSM Cluster Monitoring 2020 R1.lnk

 

 

 

Creating Start Menu Shortcut for ARC 2020 R1 Configuration...

 

 

 

Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 2020 R1Remote Solve ManagerARC Configuration 2020 R1.lnk

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigANSYS.exe

 

 

 

 

 

Adding write permissions for Users and Administrators group ...

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigCFX.exe

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigAQWA.exe

Configuring ANSYS Viewer ...

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigSpaceClaim.exe

Configuring ACP ...

 

 

 

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigACP.exe

Configuring Help ...

 

 

 

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigHelp.exe

 

 

 

ANSYS Internet Doc has been configured.

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigCHEMKIN.exe

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigFORTE.exe

Running C:Program FilesANSYS IncANSYS Studentv201commonfilesconfigswinx64configAnsConfigFENSAP.exe

Running "C:Program FilesANSYS IncANSYS Studentv201aisol..commonfilesCADbinwinx64Ans.CadInt.CADConfigurationUtility.exe"

 

 

 

 

 

 

 

Log files is C:Program FilesANSYS IncANSYS Studentv201CADConfigLogsLatestCADConfigurationMgr.log

 

 

 

MessageLogger.logFilePath is C:Program FilesANSYS IncANSYS Studentv201CADConfigLogsLatestCADConfigurationMgr.log

 

 

 

ErrorLogger.errorFilePath is C:Program FilesANSYS IncANSYS Studentv201CADConfigLogsCADConfigurationMgr.err

 

 

 

Prerequisites ..... Configure Success

 

 

 

SCDM  Workbench  PlugIn ..... Configure Success

 

Successfully created file associations.

 

 

Installation Complete: Sat Mar 7 006:18 2020

<

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<<<

 

[tsiriaks]

Sorry, we are not allowed to send attachment to you. Do you have any other machine that you can try installing this on, then just copy over the C:Program FilesANSYS IncANSYS Studentv20.1fluent  to your machine ?

Thanks,

Win

[arman1armament]

Hey win! i had copied the fluent folder from a different device, as you have recommended and I still have the same problems. Also, when i directly run the fl2010.exe, be it in 3d or 2d whatever, it tells me that libansysfluidfactory.dll file was not found. Idk if that might have anything to do with it, but with the remote studying I really need fluent working. Do you, maybe, have any other tip for me? Thank you )

[tsiriaks]

Hmm, can you post the output of the 

set

command from CMD Prompt ?

Also, try disabling your Windows Firewall for now just to make sure it's not causing the issue.