Unable to install Ansys Electronics Desktop Student
Unable to install Ansys Electronics Desktop Student
December 6, 2024 at 6:04 am
kirsten.johanf
Subscriber
I have unzipped the download and run setup.exe as Administrator. After installing all of the files I get an error message: "Failed to locate C:\Users\*****\AppData\Local\Temp\{758506F6-1077-4D7A-BD2D-93A57C58BCD0}\{2427809e-e557-47df-813d-22a52bc0e646}\ansoft_registry_edit.exe. Internal error.". I have verified the folder exists but not the file. After I click OK all installed files are removed. (I have starred out my profile name in the path)
December 6, 2024 at 2:39 pm
George Karnos
Ansys Employee
Check your virus protection to see if it is blocking/deleting the exe during installation
December 6, 2024 at 8:39 pm
kirsten.johanf
Subscriber
Stopping the antivirust did not help. What I did was as the installer was running, I marked the directory that was going to be deleted as read-only. The installer then worked
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The Ansys Learning Forum is a public forum. You are prohibited from providing (i) information that is confidential to You, your employer, or any third party, (ii) Personal Data or individually identifiable health information, (iii) any information that is U.S. Government Classified, Controlled Unclassified Information, International Traffic in Arms Regulators (ITAR) or Export Administration Regulators (EAR) controlled or otherwise have been determined by the United States Government or by a foreign government to require protection against unauthorized disclosure for reasons of national security, or (iv) topics or information restricted by the People's Republic of China data protection and privacy laws.
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