Ansys Assistant will be unavailable on the Learning Forum starting January 30. An upgraded version is coming soon. We apologize for any inconvenience and appreciate your patience. Stay tuned for updates.
Rajeshwari Jadhav
Forum Moderator

Hi Natalee,

From user end (where thermal desktop is installed), launch Ansys Licensing Setting as an admin> license server> enter port no. and hostname> click on test green checkmark should appear> save it> click on feature in use tab t verify if all increments are visible.

If you don't have admin access, launch environment variables> under user variable add below variable

variable name: ANSYSLMD_LICENSE_FILE

variable value: portno.@hostname     //replace portno. and hostname with exact value.

[bingo_chatbox]