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- September 9, 2024 at 6:13 pm
  
  yildiraygezer9
  Subscriber
  
  I encountered this problem how can I solve it ?. I use student version of 2023 r2
- September 10, 2024 at 9:17 pm
  
  George Karnos
  Ansys Employee
  
  You stated that you use version 2023 R2, but the error references version 2024 R2 (v242)
  
  Suggestions:
  Change OS language to English
  If that does not work. Uninstall and rename the c:\program files\Ansys inc directory to c:\Program files\Ansys.old
  Next, reinstall by right-clicking on the setup.exe and choosing "run as administrator"
  - September 12, 2024 at 12:20 pm
    
    yildiraygezer9
    Subscriber
    
    I tried several times uninstalling and installing process but ı couldnt figure out. Could you help me more ?
- October 3, 2024 at 4:40 pm
  
  George Karnos
  Ansys Employee
  
  Which version are you using?
- November 20, 2024 at 6:26 am
  
  yildiraygezer9
  Subscriber
  
  I already tried bot of 2023 r2 and 2024r2 student versions. But still have a problem

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