Reply To: Getting a 404 error when trying to sign in to installer via ansys ID

[Rajeshwari Jadhav]

Hi Aaron,

Please make sure you are running the installer as an admin.
It looks like the default TCP port 8080 is probably being used by another service/blocked somehow on your network.  If you are able to identify a port number that is not reserved by any other application running on your network, you can direct the installer to use that port number for logging in.  For example, if the you have TCP port 50000 open on your  network, you could use the following command line to login by communicating over that port:

"AnsysInstaller.exe" -login_port 50000

orelse you can use primary packages to download.