Ansys Learning Forum › Forums › Installation and Licensing › Ansys Products › Ansys Mechanical freezes on opening › Reply To: Ansys Mechanical freezes on opening
Thank you very much for your reply. Here is a screenshot of the ...MECH.241 file. I am not very familiar with it and can't do much with it and couldn't directly find an error that could be related to my problem. Maybe you can do more with it.
I renamed the Ansys folder in %appdata% to Ansys_old.
When I restart from Workbench, the Design Query appears and then Mechanical crashes. I also noticed that a small window called "Import Material" from Mechanical opened, but it was just black.
After a few minutes, I terminated the program in the Task Manager.
An error appeared in the Event Viewer: The program AnsysWBU.exe version 24.2023.331.1 has stopped interacting with Windows and was closed. For more information about the problem, see the problem history in the Control Panel "Security and Maintenance".
Here are some screenshots of the error:
I have never used Discovery before. But I was able to start the software and everything looks normal and I can interact with the program.
SpaceClaim also starts normally and works.
I also noticed that Workbench does not have an icon in my taskbar. Instead of the icon, there is a placeholder. Mechanical, Discovery and SpaceClaim all had icons in the taskbar. I don't know if this is relevant, but I wanted to mention it for completeness.
Thank you again for your help. I hope my answers are helpful. If not, please feel free to write.