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Ansys Products

Ansys Products

Discuss installation & licensing of our Ansys Teaching and Research products.

Issue installing the ansys 18.2

    • drodriguez41912
      Subscriber

      Hi all, 


      I have been trying to install ansys 18.2 onto my laptop. I downloaded the two disks from my school website, and ran as administrator the setup.exe. I left the default settings for the path. During the installation process I selected the second disk when prompted


      I will attach the error log if anyone can take a look?


      thanks,

    • tsiriaks
      Ansys Employee

      Hi drodriguez41912,


      Have you tried moving the 'unzipped' installation package to C drive , then run the 'setup.exe' with 'run as admin' from there ?


      If issue persists, please post the content of 'install.log' and 'install.err' files in this post, don't attach the files.


      Thanks,


      Win

    • drodriguez41912
      Subscriber

      Hi Win,


      So I put the unzipped files, disk1 & 2 in my local C drive. I tried run as administrator from the setup.exe and tried installing again and the same issue occurred. 


       


      I will post the install.err text below


      >>>


      >
      ANSYS installation: Wed Mar 6 13:19:17 2019
      Revision: Release 18.2


         ###### Error #######
         Error extracting H:commonWINX64.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:commonWINX64.7z" "-oC:Program FilesANSYS Incv182"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpcommonHLPCOMMON.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpcommonHLPCOMMON.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpviewerHLPVIEWER.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpviewerHLPVIEWER.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpmechanicalHLPMECHANICAL.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpmechanicalHLPMECHANICAL.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpacpHLPACP.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpacpHLPACP.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpautodynHLPAUTODYN.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpautodynHLPAUTODYN.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpaimHLPAIM.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpaimHLPAIM.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpserverHLPSERVER.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpserverHLPSERVER.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpcfxHLPCFX.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpcfxHLPCFX.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpcfdpostHLPCFDPOST.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpcfdpostHLPCFDPOST.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:fluentWINX64.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:fluentWINX64.7z" "-oC:Program FilesANSYS Incv182"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpfluentHLPFLUENT.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpfluentHLPFLUENT.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:turbogrdWINX64.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:turbogrdWINX64.7z" "-oC:Program FilesANSYS Incv182"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpturbogridHLPTURBOGRID.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpturbogridHLPTURBOGRID.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:fensapWINX64.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:fensapWINX64.7z" "-oC:Program FilesANSYS Incv182"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpfensapHLPFENSAP.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpfensapHLPFENSAP.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlppolyflowHLPPOLYFLOW.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlppolyflowHLPPOLYFLOW.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:forteWINX64.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:forteWINX64.7z" "-oC:Program FilesANSYS Incv182reaction"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpforteHLPFORTE.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpforteHLPFORTE.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:chemkinWINX64.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:chemkinWINX64.7z" "-oC:Program FilesANSYS Incv182reaction"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:icemcfdWINX64.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:icemcfdWINX64.7z" "-oC:Program FilesANSYS Incv182icemcfdwin64_amd"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:cadsspatialWINX64.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:cadsspatialWINX64.7z" "-oC:Program FilesANSYS Incv182"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:instutilINSTUTIL.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:instutilINSTUTIL.7z" "-oC:Program FilesANSYS Incv182"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpicemcfdHLPICEMCFD.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpicemcfdHLPICEMCFD.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpoffshoreHLPOFFSHORE.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpoffshoreHLPOFFSHORE.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpaviewHLPAVIEW.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpaviewHLPAVIEW.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:icepakWINX64.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:icepakWINX64.7z" "-oC:Program FilesANSYS Incv182"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpicepaksaHLPICEPAKSA.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpicepaksaHLPICEPAKSA.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:hlphlpicepakHLPICEPAK.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:hlphlpicepakHLPICEPAK.7z" "-oC:Program FilesANSYS Incv182commonfiles"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:ecadxltrWINX64.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:ecadxltrWINX64.7z" "-oC:Program FilesANSYS Incv182Electronics"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         Error extracting H:electroWINX64.7z:
         '"C:UsershelpmAppDataLocalTempans_install_tmp183407zip7z.exe" x -aoa -bb1 "H:electroWINX64.7z" "-oC:Program FilesANSYS Incv182Electronics"' terminated after 1 attempts with the following error(s):
             Unknown error
         Exit Code: 2
         ###### Error #######
         couldn't execute "C:Program FilesANSYS Incv182commonfileshelpHelpViewerIndexerANSYSHelpIndexer.exe": no such file or directory
         ###### Error #######
         couldn't execute "C:Program FilesANSYS Incv182commonfileshelpHelpViewerIndexerANSYSHelpIndexer.exe": no such file or directory
         ###### Error #######
         couldn't execute "C:Program FilesANSYS Incv182commonfileshelpHelpViewerIndexerANSYSHelpIndexer.exe": no such file or directory
      >>>


      >
      Image of the Disk 1 and 2 locations on C drive

    • drodriguez41912
      Subscriber

      and this is the install.log file



      >>>


      >
      Start Installation: Wed Mar 6 12:55:03 2019
      Revision: Release 18.2


      Platform specifics:
          Windows
      Username of Installer: DESKTOP-G0RLAVHhelpm
      User Has Administrator Privileges
      C:UsershelpmAppDataLocalTempans_install_tmp18340instcore.exe -usetempdir C:UsershelpmAppDataLocalTempans_install_tmp18340 -launchdir G: -admin
      Initial mount directory:
          G:
      Installation Directory:
          C:Program FilesANSYS Inc


      Windows x64
           ANSYS, Inc. Products
                ANSYS Structural Mechanics
                     ANSYS Mechanical Products
                     ANSYS Customization Files for User Programmable Features
                ANSYS Explicit Dynamics
                     ANSYS Autodyn
                ANSYS AIM
                ANSYS Fluid Dynamics
                     ANSYS CFX (includes ANSYS CFD-Post)
                     ANSYS Fluent (includes ANSYS CFD-Post)
                     ANSYS TurboGrid
                     ANSYS FENSAP-ICE
                     ANSYS Polyflow (includes ANSYS CFD-Post)
                     ANSYS CFD-Post only
                     ANSYS Forte
                     ANSYS Chemkin
                          ANSYS Energico
                          ANSYS Reaction Workbench
                          ANSYS Model Fuel Library (Encrypted)
                ANSYS ICEM CFD
                ANSYS Offshore
                     ANSYS Aqwa
           ANSYS Additional Tools
                ANSYS Viewer
                ANSYS Icepak (includes ANSYS CFD-Post)
           ANSYS Geometry Interfaces
                AutoCAD
                ACIS
                Catia, Version 5
                Catia, Version 6
                Creo Elements/Direct Modeling
                Inventor
                JTOpen
                NX
                Parasolid
                Creo Parametric
                Solid Edge
                SolidWorks


       



      Date verification complete...No conflicts found.


      The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.
      This may take a while ...
      Successfully copied prerequisites from media.


      You don't need to install any prerequisites.


      Reading the installation media contents - please wait.


        Extraction: G:framewrkWINX64.7z ...
        Extraction: G:instcoretclCOMMON.TGZ ...
        Extraction: G:instcoretclWINX64.TGZ ...
        Extraction: G:instutilINSTUTIL.7z ...
        Extraction: G:instcoretclCOMMON.TGZ ...
        Extraction: G:instcoretclWINX64.TGZ ...
        Extraction: G:instcoretkCOMMON.TGZ ...
        Extraction: G:instcoretkWINX64.TGZ ...
        Extraction: G:configsclientlicensingWINX64.7z ...
        Extraction: G:sgchartsWINX64.7z ...
        Extraction: G:configscommonWINX64.7z ...
        Extraction: G:cpythextWINX64.7z ...
        Extraction: G:cpythnewWINX64.7z ...
        Extraction: G:configshelpWINX64.7z ...
        Extraction: G:tpWINX64.7z ...
        Extraction: G:configswbWINX64.7z ...
        Extraction: G:addinsWINX64.7z ...
        Extraction: G:addinsansoftWINX64.7z ...
        Extraction: G:addinsmatdesWINX64.7z ...
        Extraction: G:addincfgwbWINX64.7z ...
        Extraction: G:corewbWINX64.7z ...
        Extraction: G:cadsspatialWINX64.7z ...
        Extraction: G:rsmWINX64.7z ...
        Extraction: G:icemwbWINX64.7z ...
        Extraction: G:addincfgturbosysWINX64.7z ...
        Extraction: G:cadsacisparaWINX64.7z ...
        Extraction: G:addincfgekmWINX64.7z ...
        Extraction: G:ekmWINX64.7z ...
        Extraction: G:secWINX64.7z ...
        Extraction: G:configsspaceclmWINX64.7z ...
        Extraction: G:ccmWINX64.7z ...
        Extraction: G:ecadxltrWINX64.7z ...
        Extraction: G:electroWINX64.7z ...
        Extraction: G:cadsspatialiopWINX64.7z ...
        Extraction: G:ansysWINX64.7z ...
        Extraction: G:configsansysWINX64.7z ...
        Extraction: G:addincfgansysWINX64.7z ...
        Extraction: G:addincfgmatdesWINX64.7z ...
        Extraction: G:solverWINX64.7z ...
        Extraction: G:aasWINX64.7z ...
        Extraction: G:dataDATA.GZ ...
        Extraction: G:apdlAPDL.GZ ...
        Extraction: G:geomparaWINX64.7z ...
        Extraction: G:addincfgmechWINX64.7z ...
        Extraction: G:acpWINX64.7z ...
        Extraction: G:addinsacpWINX64.7z ...
        Extraction: G:configsacpWINX64.7z ...
        Extraction: G:anscustWINX64.7z ...
        Extraction: G:autodynWINX64.7z ...
        Extraction: G:addincfgautodynWINX64.7z ...
        Extraction: G:asimWINX64.7z ...
        Extraction: G:configsasimWINX64.7z ...
        Extraction: G:afdWINX64.7z ...
        Extraction: G:configsafdWINX64.7z ...
        Extraction: G:afdrunWINX64.7z ...
        Extraction: G:electaimWINX64.7z ...
        Extraction: G:configspolyflowWINX64.7z ...
        Extraction: G:cadsacadWINX64.7z ...
        Extraction: G:cadscat5WINX64.7z ...
        Extraction: G:cadsdatakitWINX64.7z ...
        Extraction: G:cadsosmWINX64.7z ...
        Extraction: G:cadsaiWINX64.7z ...
        Extraction: G:geomunigWINX64.7z ...
        Extraction: G:cadsnxWINX64.7z ...
        Extraction: G:geomproeWINX64.7z ...
        Extraction: G:cadspeWINX64.7z ...
        Extraction: G:cadsseWINX64.7z ...
        Extraction: G:cadsswWINX64.7z ...
        Extraction: G:licenseWINX64.7z ...
        Extraction: G:hlphlplicHLPLIC.7z ...
        Extraction: H:commonWINX64.7z ...
        Extraction: H:hlphlpcommonHLPCOMMON.7z ...
        Extraction: H:hlphlpviewerHLPVIEWER.7z ...
        Extraction: H:spaceclmWINX64.7z ...
        Extraction: H:cfxcomonWINX64.7z ...
        Extraction: H:hlphlpmechanicalHLPMECHANICAL.7z ...
        Extraction: H:hlphlpacpHLPACP.7z ...
        Extraction: H:hlphlpautodynHLPAUTODYN.7z ...
        Extraction: H:hlphlpaimHLPAIM.7z ...
        Extraction: H:hlphlpserverHLPSERVER.7z ...
        Extraction: H:polyflowWINX64.7z ...
        Extraction: H:cfxWINX64.7z ...
        Extraction: H:addincfgcfxWINX64.7z ...
        Extraction: H:configscfxWINX64.7z ...
        Extraction: H:hlphlpcfxHLPCFX.7z ...
        Extraction: H:postWINX64.7z ...
        Extraction: H:addincfgcfdpostWINX64.7z ...
        Extraction: H:cfxcomonWINX64.7z ...
        Extraction: H:hlphlpcfdpostHLPCFDPOST.7z ...
        Extraction: H:fluentWINX64.7z ...
        Extraction: H:fluentcWINX64.7z ...
        Extraction: H:addincfgfluentWINX64.7z ...
        Extraction: H:configsfluentWINX64.7z ...
        Extraction: H:hlphlpfluentHLPFLUENT.7z ...
        Extraction: H:postWINX64.7z ...
        Extraction: H:cfxcomonWINX64.7z ...
        Extraction: H:configscfdpostWINX64.7z ...
        Extraction: H:turbogrdWINX64.7z ...
        Extraction: H:addincfgturbosysWINX64.7z ...
        Extraction: H:cfxcomonWINX64.7z ...
        Extraction: H:configstgWINX64.7z ...
        Extraction: H:hlphlpturbogridHLPTURBOGRID.7z ...
        Extraction: H:fensapWINX64.7z ...
        Extraction: H:configsfensapWINX64.7z ...
        Extraction: H:hlphlpfensapHLPFENSAP.7z ...
        Extraction: H:addincfgpolyflowWINX64.7z ...
        Extraction: H:configspolyflowWINX64.7z ...
        Extraction: H:hlphlppolyflowHLPPOLYFLOW.7z ...
        Extraction: H:forteWINX64.7z ...
        Extraction: H:addincfgforteWINX64.7z ...
        Extraction: H:configsforteWINX64.7z ...
        Extraction: H:hlphlpforteHLPFORTE.7z ...
        Extraction: H:configschemkinWINX64.7z ...
        Extraction: H:chemkinWINX64.7z ...
        Extraction: H:configsenergicoWINX64.7z ...
        Extraction: H:configsrdworkbenchWINX64.7z ...
        Extraction: H:icemcfdWINX64.7z ...
        Extraction: H:configsicemcfdWINX64.7z ...
        Extraction: H:configscommonWINX64.7z ...
        Extraction: H:cadsspatialWINX64.7z ...
        Extraction: H:configshelpWINX64.7z ...
        Extraction: H:instutilINSTUTIL.7z ...
        Extraction: H:hlphlpicemcfdHLPICEMCFD.7z ...
        Extraction: H:addincfgicemcfdWINX64.7z ...
        Extraction: H:ccmWINX64.7z ...
        Extraction: H:aqwaWINX64.7z ...
        Extraction: H:addincfgaqwaWINX64.7z ...
        Extraction: H:configsaqwaWINX64.7z ...
        Extraction: H:hlphlpoffshoreHLPOFFSHORE.7z ...
        Extraction: H:aviewWINX64.7z ...
        Extraction: H:configsaviewWINX64.7z ...
        Extraction: H:hlphlpaviewHLPAVIEW.7z ...
        Extraction: H:icepakWINX64.7z ...
        Extraction: H:addincfgicepakWINX64.7z ...
        Extraction: H:configsicepakWINX64.7z ...
        Extraction: H:hlphlpicepaksaHLPICEPAKSA.7z ...
        Extraction: H:hlphlpicepakHLPICEPAK.7z ...
        Extraction: H:ecadxltrWINX64.7z ...
        Extraction: H:electroWINX64.7z ...


      RSS is disabled


      Performing licensing configuration via the following command...
         "C:Program FilesANSYS IncShared Filesbinwinx64tclsh.exe" "C:Program FilesANSYS IncShared FilesLicensinglicadminscriptsLicAdminMain.itcl"  -silentinstallclient -release "18.2" -licserverinfo 2325:1055:ucslic1.ucs.njit.edu -lang en-us


      Licensing configuration has completed.


      Creating Start menu items for ANSYS client licensing ...
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigCommon.exe
      Configuring Help ...


       


      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigHelp.exe


       


      Running "C:Program FilesANSYS Incv182commonfileshelpHelpViewerIndexerANSYSHelpIndexer.exe" -removePreviousIndex -operation MERGE_FORMAT -inputDir "C:Program FilesANSYS Incv182commonfileshelpen-us" -outputDir "C:Program FilesANSYS Incv182commonfileshelpen-usLuceneIndex" -format "LuceneIndex_*"


       


         couldn't execute "C:Program FilesANSYS Incv182commonfileshelpHelpViewerIndexerANSYSHelpIndexer.exe": no such file or directory


       


      Running "C:Program FilesANSYS Incv182commonfileshelpHelpViewerIndexerANSYSHelpIndexer.exe" -removePreviousIndex -operation AUTO -inputDir "C:Program FilesANSYS Incv182commonfileshelpen-usLuceneIndex" -outputDir "C:Program FilesANSYS Incv182commonfileshelpen-usAutoCompleteIndex"


       


         couldn't execute "C:Program FilesANSYS Incv182commonfileshelpHelpViewerIndexerANSYSHelpIndexer.exe": no such file or directory


       


      Running "C:Program FilesANSYS Incv182commonfileshelpHelpViewerIndexerANSYSHelpIndexer.exe" -removePreviousIndex -operation SPELL -inputDir "C:Program FilesANSYS Incv182commonfileshelpen-usLuceneIndex" -outputDir "C:Program FilesANSYS Incv182commonfileshelpen-usSpellCheckerIndex"


       


         couldn't execute "C:Program FilesANSYS Incv182commonfileshelpHelpViewerIndexerANSYSHelpIndexer.exe": no such file or directory
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigWB.exe


      Running C:Program FilesANSYS Incv182FrameworkbinWin64Ans.DriverSetup.exe


      *******************************************************************************


      Driver settings not implemented for this configuration.


      *******************************************************************************
      Running "C:Program FilesANSYS Incv182RSMbinAnsConfigRSM.exe" -encodingUTF8


       


      Configuring RSM...


       


       


       


      Configuring default RSM and ARC Port numbers for Release 18.2 ...


       


      Done!


       


       


       


      User has Administrator privileges


       


       


       




       


      Creating Start Menu Shortcut for RSM Release 18.2 Configuration...


       


      Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 18.2Remote Solve ManagerRSM Configuration 18.2.lnk


       


      Creating Start Menu Shortcut for RSM Release 18.2 Job Monitor...


       


      Created Shortcut C:ProgramDataMicrosoftWindowsStart MenuProgramsANSYS 18.2Remote Solve ManagerRSM Job Monitoring 18.2.lnk
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigSpaceClaim.exe
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigANSYS.exe


       


       


      Adding write permissions for Users and Administrators group ...
      Configuring ACP ...


       


      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigACP.exe
      Configuring AIM ...


       


      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigAIM.exe
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigCFX.exe
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigFLUENT.exe
      Configuring ANSYS CFD Post ...


       


      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigCFDPost.exe
      Configuring ANSYS TurboGrid ...


       


      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigTG.exe
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigFENSAP.exe
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigPolyflow.exe
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigFORTE.exe
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigCHEMKIN.exe
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigEnergico.exe
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigRDWorkbench.exe
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigICEMCFD.exe
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigAQWA.exe
      Configuring ANSYS Viewer ...
      Running C:Program FilesANSYS Incv182commonfilesconfigswinx64configAnsConfigIcepak.exe
      Running "C:Program FilesANSYS Incv182aisol..commonfilesCADbinwinx64Ans.CadInt.CADConfigurationUtility.exe"


       


       


       


      C:Program FilesANSYS Incv182..CADConfigurationMgr.log does not exist, not backed-up.


       


      MessageLogger.logFilePath is C:Program FilesANSYS Incv182..CADConfigurationMgr.log


       


      MessageLogger.errorFilePath is C:Program FilesANSYS Incv182..CADConfigurationMgr.err


       


       


       


      SCDM  Workbench  PlugIn


       


      CatiaV5 WorkBench Reader


       


      CatiaV6 Workbench Reader


       


      JT  Workbench Reader


       


      CP  Workbench PlugIn


       


      SW  Workbench Reader


       


       


       


      AI  Workbench Reader


       


       


       


      ACAD  Workbench Reader


       


       


       


      CED Workbench PlugIn


       


      SE  Workbench Reader



      The installation completed with warnings/errors. Review any .err or .log files in:
      C:Program FilesANSYS Inc


      Installation Complete: Wed Mar 6 13:19:17 2019
      <


      <<<



      Installation Complete. Please review the above information.


      Thanks for choosing ANSYS Products!


      ***IMPORTANT***
      After completing this installation, you need to run the ANSYS, Inc. License Manager installation on each machine designated as a license server.  These machines may have been specified during this installation or may have been previously specified.


       


      thank you,


      David

    • tsiriaks
      Ansys Employee

      Hi David,


      Thanks for the log. Can you check if Disk 2 is mounted correctly ? Also, please right click on Disk 2 iso file -> Properties , then post the screenshot of it here.


      Thanks,


      Win

    • drodriguez41912
      Subscriber

      Sure Win,


      Here this is what I see


       


      I mount the disk 2 by right clicking --> mount right from the C drive folder


      Thanks,


       

    • tsiriaks
      Ansys Employee

      aha ! That's the issue.


      The size of the disk 2 is not correct.


      You are supposed to have


      4.03 GB (4,329,308,160 bytes)


      on the 'Size:'   line.


      Please check your school website again. Not sure if it's the issue when you download from it. Or your IT upload it incompletely. 


      Thanks,


      Win

    • drodriguez41912
      Subscriber

      I see this makes sense now. I redownloaded the second disk and now its giving me 4227840 bytes instead of the full amount. I will contact my schools IT department and see how to resolve this with them. If I get the full files and there are further issues I will let you know. 


      Otherwise, thank you for your time Win,


      David

    • tsiriaks
      Ansys Employee

      Sounds good. Thanks David.


      Please keep us posted how it goes whether it's good or bad.


      Thanks,


      Win

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