Problems with graphics – Ansys Maxwell 15.0

- October 3, 2023 at 5:50 pm
  
  Flávio Lopes
  Subscriber
  
  I am learning how to use the 15.0 ansys maxwell, which is the one the company I work for owns, and I am having some troubles with the graphics, when the mouse moves over the object the problem in the print happens. I was just using besides it but it is becoming harder to continue. I already tried to solve it by updating the graphic card's drive but the problem remains. Someone knows how to solve it?
- October 4, 2023 at 3:15 pm
  
  VJ
  Ansys Employee
  
  15.0 is old and unsupported by Ansys. We highly recommend upgrading to a newer supported version.
  What is the graphics card and driver version on the remote machine and your workstation?
  - October 4, 2023 at 6:03 pm
    
    Flávio Lopes
    Subscriber
    
    the graphic card is nvidia quadro 2000 and the driver version is 21.21.13.7783
    - October 5, 2023 at 6:51 pm
      
      VJ
      Ansys Employee
      
      can you please check if there is a newer driver available in the nvidia website? Also, try updating the graphics on the workstation through which you're remoting
    - October 6, 2023 at 5:26 pm
      
      Flávio Lopes
      Subscriber
      
      I was using the software remotely so I tried to use directly in the machine it was installed and it worked with no problems.
      I have no problems now.
- October 4, 2023 at 6:03 pm
  
  Flávio Lopes
  Subscriber
- October 6, 2023 at 5:29 pm
  
  VJ
  Ansys Employee
  
  Awesome! If you're all set, please click 'Close Topic' to close this thread. :)