Problem with shim

- September 14, 2023 at 8:27 pm
  
  El Ku
  Subscriber
  
  Hi, everyone
  After the start of Granta EduPack On Mac Paralells, this window pops up and exits the program.
  What can I do?
- September 18, 2023 at 12:45 pm
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi El,
  Did you check the platform support doc, before installing the application on the system? Platform Support and Recommendations | Ansys
  Also, is the application installed on Mac having Windows VM? Let me know the application version too.
  - September 19, 2023 at 8:38 am
    
    El Ku
    Subscriber
    
    Hey, Rajeshwari thanks for your reply. The programm is installed on a Mac Pro 2021 with M1 Ventura OS 13.5.2 on Paralells 19 Desktop Windows 11.
- September 20, 2023 at 3:39 pm
  
  Rajeshwari Jadhav
  Ansys Employee
  
  Hi El,
  Please refer to this link Installation & Licensing of Ansys Granta EduPack (FAQs)