General Mechanical

General Mechanical

Topics related to Mechanical Enterprise, Motion, Additive Print and more.

ANSYS Motion Postprocessor 2023 R2

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    • Marcelo Precoppe
      Subscriber

      I have updated to 2023 R2 and I am receiving the following error when I open the Ansys Motion Simulation results:

      - I indeed have an academic license, but this issue does not occur on the 2023 R1
      - Indeed the simulation contains more than 50 bodies (it is the simulation of a belt on a pulley, thus each segment of the belt counts as a body)
      - The simulation completes correctly, the issue is only opening the ANSYS Motion Postprocessor 2023 R2

      Could that be a bug, considering this limitation was not present on 2023 R1 or earlier versions?

      Kind regards,

      Marcelo

    • Nanda
      Ansys Employee

      Hello Marcelo,

      The documentation clearly mentions that more than 50 bodies are not supported. I'm not sure how you were able to open in previous versions. Is it the same model you're opening?

      Kindly refer to "Problem size limits" section below:

      Download Ansys Student | Workbench-based Simulation Tools

      Regards,

      Nanda.

      If you are not able to open the links, refer to this forum discussion: How to access the ANSYS Online Help

      For more exciting courses and certifications, hit this link: Ansys Innovation Courses | Ansys Innovation Space

      Guidelines for Posting on Ansys Learning Forum

       

       

    • Marcelo Precoppe
      Subscriber

      Dear Nanda,

      Thanks for the prompt reply. The 50 bodies limitation is indeed explicit for free Student Licenses. However, I have a paid Academic License and I cannot find where such limitation is stated for paid Academic License. Can you help me with that?

      Kind regards,

      Marcelo

    • Marcelo Precoppe
      Subscriber

      Following up on this issue, I have clarified that my license is not the free student one, where the 50 bodies limitations apply. My license is the paid academic license where the 50 bodies' limitations do not apply. Can you help me with this error message?

    • George Karnos
      Ansys Employee

      If you open Client License Settings 2023 R2 and choose:
      Fatures in use

      What licenses does it list?

      Also, if you browse to:
      %TEMP%\.ansys
      You will see .out files for the programs run. These are client licensing debug files.
      Open the .out file for what you are running and post what license it is checking out.
      (Do not attach files as we are not permitted to open files)
      Please post contents of the files.

    • George Karnos
      Ansys Employee

      On the license server, can you check the license file and post the increment line for vmotion_post
      example:
      INCREMENT vmotion_post ansyslmd 9999.9999 29-mar-2024 10 9BB7F8AF6D98 \
          VENDOR_STRING=customer:00000000 SUPERSEDE \
          ISSUER=ANSYS_SSL ISSUED=29-mar-2023 BORROW=720 \
          START=29-mar-2023 SIGN="00A3 B99E F516 CE83 E8A3 2FF4 3883 \
          DE00 36D4 FA0E 6CC9 8B17 4D92 628F 9699" SIGN2="0064 4172 2F34 \
          790D C1E8 5000 4501 D100 7494 1D5C 8B1B 5D76 0A30 A15A 8FFA"

    • Marcelo Precoppe
      Subscriber

      In addition, if I browse to "%TEMP%\.ansys" there are 2 ".out" files related to Ansys Motion 2023 R2 (Computer name has been replaced with "_____"):
      1. licdebug._______.VMOTION.232.out
      2. licdebug.________.FEAT_VMOTION.232.out

      See the content of those files below (with sensitive data replaced with _____)

      licdebug._______.VMOTION.232.out
      2023/07/18 13:13:47    CLIENT_CONNECT                                                                                           6/6/7/7   9376:VMOTION:_______@___________________________winx64   7836:172.23.240.1   
      2023/07/18 13:13:47    NEW_CONNECTION      Connected to Licensing Client Proxy server: 53213@127.0.0.1.
      2023/07/18 13:13:47    CHECKOUT            vmotion                         23.2 (2023.0505)             1/1/1/1                 6/6/7/7   9376:VMOTION:_______@___________________________winx64   7836:172.23.240.1   
      2023/07/18 13:13:47    CHECKOUT            vmotion (Share)                 23.2 (2023.0505)             1/-/-/-                 6/6/7/7   9376:VMOTION:_______@___________________________winx64   7836:172.23.240.1   
      2023/07/18 13:45:48    CLIENT_CONNECT                                                                                         9/9/11/11   21992:VMOTION:_______@___________________________winx64   7960:172.23.240.1   
      2023/07/18 13:45:48    NEW_CONNECTION      Connected to Licensing Client Proxy server: 53213@127.0.0.1.
      2023/07/18 13:45:48    CHECKOUT            vmotion                         23.2 (2023.0505)             1/2/2/2               9/9/11/11   21992:VMOTION:_______@___________________________winx64   7960:172.23.240.1   
      2023/07/18 13:45:48    CHECKOUT            vmotion (Share)                 23.2 (2023.0505)             1/-/-/-               9/9/11/11   21992:VMOTION:_______@___________________________winx64   7960:172.23.240.1   
      2023/07/18 14:44:33    CLIENT_CONNECT                                                                                           6/6/7/7   5184:VMOTION:_______@___________________________winx64   7872:172.23.240.1   
      2023/07/18 14:44:33    NEW_CONNECTION      Connected to Licensing Client Proxy server: 54277@127.0.0.1.
      2023/07/18 14:44:33    CHECKOUT            vmotion                         23.2 (2023.0505)             1/1/1/1                 6/6/7/7   5184:VMOTION:_______@___________________________winx64   7872:172.23.240.1   
      2023/07/18 14:44:33    CHECKOUT            vmotion (Share)                 23.2 (2023.0505)             1/-/-/-                 6/6/7/7   5184:VMOTION:_______@___________________________winx64   7872:172.23.240.1   
      2023/07/18 17:18:24    CHECKIN             vmotion (Share)                 23.2 (2023.0505)             1/-/-/-                 6/6/7/7   5184:VMOTION:_______@___________________________winx64   7872:172.23.240.1   
      2023/07/18 17:18:24    CHECKIN             vmotion                         23.2 (2023.0505)             1/0/0/1                 6/6/7/7   5184:VMOTION:_______@___________________________winx64   7872:172.23.240.1   
      2023/07/18 17:18:24    CLIENT_EXIT                                                                                              5/6/7/7   5184:VMOTION:_______@___________________________winx64   7872:172.23.240.1   
      2023/07/18 17:20:56    CLIENT_CONNECT                                                                                           6/6/8/8   34368:VMOTION:_______@___________________________winx64   7908:172.23.240.1   
      2023/07/18 17:20:56    NEW_CONNECTION      Connected to Licensing Client Proxy server: 54277@127.0.0.1.
      2023/07/18 17:20:57    CHECKOUT            vmotion                         23.2 (2023.0505)             1/1/1/1                 6/6/8/8   34368:VMOTION:_______@___________________________winx64   7908:172.23.240.1   
      2023/07/18 17:20:57    CHECKOUT            vmotion (Share)                 23.2 (2023.0505)             1/-/-/-                 6/6/8/8   34368:VMOTION:_______@___________________________winx64   7908:172.23.240.1   
      2023/07/19 07:50:45    CHECKIN             vmotion (Share)                 23.2 (2023.0505)             1/-/-/-                 6/6/8/8   34368:VMOTION:_______@___________________________winx64   7908:172.23.240.1   
      2023/07/19 07:50:45    CHECKIN             vmotion                         23.2 (2023.0505)             1/0/0/1                 6/6/8/8   34368:VMOTION:_______@___________________________winx64   7908:172.23.240.1   
      2023/07/19 07:50:45    CLIENT_EXIT                                                                                              5/6/8/8   34368:VMOTION:_______@___________________________winx64   7908:172.23.240.1   
      2023/07/19 08:02:58    CLIENT_CONNECT                                                                                         6/6/13/13   29524:VMOTION:_______@___________________________winx64   7984:172.23.240.1   
      2023/07/19 08:02:58    NEW_CONNECTION      Connected to Licensing Client Proxy server: 62640@127.0.0.1.
      2023/07/19 08:02:58    CHECKOUT            vmotion                         23.2 (2023.0505)             1/1/1/1               6/6/13/13   29524:VMOTION:_______@___________________________winx64   7984:172.23.240.1   
      2023/07/19 08:02:58    CHECKOUT            vmotion (Share)                 23.2 (2023.0505)             1/-/-/-               6/6/13/13   29524:VMOTION:_______@___________________________winx64   7984:172.23.240.1   
      2023/07/19 13:00:26    CHECKIN             vmotion (Share)                 23.2 (2023.0505)             1/-/-/-               6/6/13/13   29524:VMOTION:_______@___________________________winx64   7984:172.23.240.1   
      2023/07/19 13:00:26    CHECKIN             vmotion                         23.2 (2023.0505)             1/0/0/1               6/6/13/13   29524:VMOTION:_______@___________________________winx64   7984:172.23.240.1   
      2023/07/19 13:00:26    CLIENT_EXIT                                                                                            5/6/13/13   29524:VMOTION:_______@___________________________winx64   7984:172.23.240.1   
      2023/07/19 16:15:08    CLIENT_CONNECT                                                                                           6/6/7/7   35688:VMOTION:_______@___________________________winx64   7888:172.23.240.1   
      2023/07/19 16:15:08    NEW_CONNECTION      Connected to Licensing Client Proxy server: 50558@127.0.0.1.
      2023/07/19 16:15:08    CHECKOUT            vmotion                         23.2 (2023.0505)             1/1/1/1                 6/6/7/7   35688:VMOTION:_______@___________________________winx64   7888:172.23.240.1   
      2023/07/19 16:15:08    CHECKOUT            vmotion (Share)                 23.2 (2023.0505)             1/-/-/-                 6/6/7/7   35688:VMOTION:_______@___________________________winx64   7888:172.23.240.1   
      2023/07/19 17:46:14    CHECKIN             vmotion (Share)                 23.2 (2023.0505)             1/-/-/-                 6/6/7/7   35688:VMOTION:_______@___________________________winx64   7888:172.23.240.1   
      2023/07/19 17:46:14    CHECKIN             vmotion                         23.2 (2023.0505)             1/0/0/1                 6/6/7/7   35688:VMOTION:_______@___________________________winx64   7888:172.23.240.1   
      2023/07/19 17:46:14    CLIENT_EXIT                                                                                              5/6/7/7   35688:VMOTION:_______@___________________________winx64   7888:172.23.240.1   
      2023/07/19 19:58:48    CLIENT_CONNECT                                                                                           6/6/9/9   23380:VMOTION:_______@___________________________winx64   7976:172.23.240.1   
      2023/07/19 19:58:48    NEW_CONNECTION      Connected to Licensing Client Proxy server: 50558@127.0.0.1.
      2023/07/19 19:58:48    CHECKOUT            vmotion                         23.2 (2023.0505)             1/1/1/1                 6/6/9/9   23380:VMOTION:_______@___________________________winx64   7976:172.23.240.1   
      2023/07/19 19:58:48    CHECKOUT            vmotion (Share)                 23.2 (2023.0505)             1/-/-/-                 6/6/9/9   23380:VMOTION:_______@___________________________winx64   7976:172.23.240.1   
      2023/07/19 21:17:57    CHECKIN             vmotion (Share)                 23.2 (2023.0505)             1/-/-/-                 6/6/9/9   23380:VMOTION:_______@___________________________winx64   7976:172.23.240.1   
      2023/07/19 21:17:57    CHECKIN             vmotion                         23.2 (2023.0505)             1/0/0/1                 6/6/9/9   23380:VMOTION:_______@___________________________winx64   7976:172.23.240.1   
      2023/07/19 21:17:57    CLIENT_EXIT                                                                                              5/6/9/9   23380:VMOTION:_______@___________________________winx64   7976:172.23.240.1   
      2023/07/22 09:53:04    CLIENT_CONNECT                                                                                         7/7/34/34   6412:VMOTION:_______@___________________________winx64   8244:172.23.240.1   
      2023/07/22 09:53:04    NEW_CONNECTION      Connected to Licensing Client Proxy server: 63606@127.0.0.1.
      2023/07/22 09:53:05    CHECKOUT            vmotion                         23.2 (2023.0505)             1/1/1/1               7/7/34/34   6412:VMOTION:_______@___________________________winx64   8244:172.23.240.1   
      2023/07/22 09:53:05    CHECKOUT            vmotion (Share)                 23.2 (2023.0505)             1/-/-/-               7/7/34/34   6412:VMOTION:_______@___________________________winx64   8244:172.23.240.1   
      2023/07/22 09:56:26    CHECKIN             vmotion (Share)                 23.2 (2023.0505)             1/-/-/-               7/7/34/34   6412:VMOTION:_______@___________________________winx64   8244:172.23.240.1   
      2023/07/22 09:56:26    CHECKIN             vmotion                         23.2 (2023.0505)             1/0/0/1               7/7/34/34   6412:VMOTION:_______@___________________________winx64   8244:172.23.240.1   
      2023/07/22 09:56:26    CLIENT_EXIT                                                                                            6/7/34/34   6412:VMOTION:_______@___________________________winx64   8244:172.23.240.1   

      licdebug.________.FEAT_VMOTION.232.out
      2023/07/19 19:51:25    CLIENT_CONNECT                                                                                           6/6/8/8   31316:FEAT_VMOTION:_______@___________________________:winx64   7928:172.23.240.1   
      2023/07/19 19:51:25    NEW_CONNECTION      Connected to Licensing Client Proxy server: 50558@127.0.0.1.
      2023/07/19 19:51:25    CHECKOUT            vmotion_post                    23.2 (2023.0505)             1/1/1/1                 6/6/8/8   31316:FEAT_VMOTION:_______@___________________________:winx64   7928:172.23.240.1   
      2023/07/19 19:51:25    CHECKOUT            vmotion_post (Share)            23.2 (2023.0505)             1/-/-/-                 6/6/8/8   31316:FEAT_VMOTION:_______@___________________________:winx64   7928:172.23.240.1   
      2023/07/22 09:58:31    CLIENT_CONNECT                                                                                         7/7/35/35   22060:FEAT_VMOTION:_______@___________________________:winx64   8340:172.23.240.1   
      2023/07/22 09:58:31    NEW_CONNECTION      Connected to Licensing Client Proxy server: 63606@127.0.0.1.
      2023/07/22 09:58:31    CHECKOUT            vmotion_post                    23.2 (2023.0505)             1/1/1/1               7/7/35/35   22060:FEAT_VMOTION:_______@___________________________:winx64   8340:172.23.240.1   
      2023/07/22 09:58:31    CHECKOUT            vmotion_post (Share)            23.2 (2023.0505)             1/-/-/-               7/7/35/35   22060:FEAT_VMOTION:_______@___________________________:winx64   8340:172.23.240.1   
      2023/07/24 13:36:15    CLIENT_CONNECT                                                                                           6/6/7/7   16852:FEAT_VMOTION:_______@___________________________:winx64   7872:172.23.240.1   
      2023/07/24 13:36:15    NEW_CONNECTION      Connected to Licensing Client Proxy server: 62292@127.0.0.1.
      2023/07/24 13:36:15    CHECKOUT            vmotion_post                    23.2 (2023.0505)             1/1/1/1                 6/6/7/7   16852:FEAT_VMOTION:_______@___________________________:winx64   7872:172.23.240.1   
      2023/07/24 13:36:15    CHECKOUT            vmotion_post (Share)            23.2 (2023.0505)             1/-/-/-                 6/6/7/7   16852:FEAT_VMOTION:_______@___________________________:winx64   7872:172.23.240.1   
      2023/07/24 16:38:14    CLIENT_CONNECT                                                                                           6/6/7/7   32928:FEAT_VMOTION:_______@___________________________:winx64   7876:172.23.240.1   
      2023/07/24 16:38:14    NEW_CONNECTION      Connected to Licensing Client Proxy server: 63892@127.0.0.1.
      2023/07/24 16:38:14    CHECKOUT            vmotion_post                    23.2 (2023.0505)             1/1/1/1                 6/6/7/7   32928:FEAT_VMOTION:_______@___________________________:winx64   7876:172.23.240.1   
      2023/07/24 16:38:14    CHECKOUT            vmotion_post (Share)            23.2 (2023.0505)             1/-/-/-                 6/6/7/7   32928:FEAT_VMOTION:_______@___________________________:winx64   7876:172.23.240.1   

    • Marcelo Precoppe
      Subscriber

      Regarding your request to check the increment on the license file, I do not have access to it (I can request our license server manager to have a look at it if necessary), but running the Diagnostics tool from ANSYS Licensing Settings 2023 R2, the following information is shown regarding vmotion_post:
      Feature                         Version     #licenses    Vendor        Expires
      _______                         _________   _________    ______        ________
      vmotion_post                    9999.9999    1           ansyslmd      27-oct-2023
      vmotion_post                    9999.9999    1           ansyslmd      30-oct-2023

    • George Karnos
      Ansys Employee

      What is the name of the download package that you installed 2023 R2 from?
      What is contained in the 
      c:\Program Files\Ansys Inc\install.log

      Concerning 2023 R2

    • Marcelo Precoppe
      Subscriber

      ANSYS 2023 R2 products were installed from the "Fluids and Structures" package.

      Concerning 2023 R2, the following content is shown in the install.log file located at C:\Program Files\Ansys Inc\ (username has been replaced with "_____")

      >>>--------------------------------------->
      Start Installation: Tue Jul 18 12:35:35 2023
      Revision: 2023 R2

      Platform specifics:
          Windows
      Username of Installer: STAFF\________
      User Has Administrator Privileges
      C:\Users\________\AppData\Local\Temp\ans_install_tmp27796\instcore.exe -usetempdir C:\Users\________\AppData\Local\Temp\ans_install_tmp27796 -launchdir C:\Users\________\Downloads\FLUIDSTRUCTURES_2023R2_WINX64 -admin
      Initial mount directory:
          C:\Users\________\Downloads\FLUIDSTRUCTURES_2023R2_WINX64
      Installation Directory:
          C:\Program Files\ANSYS Inc

      Windows x64
           Ansys, Inc. Products
                Discovery
                     Discovery
                Fluid Dynamics
                     Fluent (includes CFD-Post)
                Motion
                Structural Mechanics
                     Mechanical Products
           Ansys Additional Tools
                Viewer
           Ansys Geometry Interfaces
                ACIS Geometry Interface
                AutoCAD Geometry Interface
                Catia, Version 4 Geometry Interface
                Catia, Version 5 Geometry Interface
                Catia, Version 6 Geometry Interface
                Creo Parametric Geometry Interface
                Inventor Geometry Interface
                JTOpen Geometry Interface
                NX Geometry Interface
                Parasolid Geometry Interface 
                Solid Edge Geometry Interface
                SOLIDWORKS Geometry Interface
                SpaceClaim Geometry Interface


      Licensing files on the installation media have the same date or are more recent than those currently installed.
           The files will be updated....


      Date verification complete...Please see above messages for any detected conflicts.

      The installation will copy the prerequisite setup files from the media in case you need to reconfigure later or if you need to configure client machines for products installed to a network share.
      This may take a while ...
      Successfully copied prerequisites from media.

      You're missing required prerequisites.

      Installing MS ASP.NET Hosting Bundle 6.0.16
      Installing MS Desktop Runtime 6.0.16
      Everything was successfully installed.

      Reading the installation media contents - please wait.

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      RSS is disabled

      Performing licensing configuration via the following command...
         C:\Program Files\ANSYS Inc\v232\licensingclient\winx64\LicensingSettings.exe fnp server add --input 

      Licensing configuration has completed.

      Creating Start Menu items for Ansys client licensing ...
      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigSpaceClaim.exe

      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigDisco.exe
      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigCommon.exe
      Running C:\Program Files\ANSYS Inc\v232\Framework\bin\Win64\Ans.DriverSetup.exe
      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigFLUENT.exe
      Configuring ANSYS CFD Post ...

      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigCFDPost.exe
      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigPolyflow.exe
      Configuring EnSight ...

      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigEnsight.exe
      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigCommon.exe
      Configuring Help ...

      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigHelp.exe

      ANSYS Internet Doc has been configured.
      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigWB.exe
      Running C:\Program Files\ANSYS Inc\v232\Framework\bin\Win64\Ans.DriverSetup.exe
      Running "C:\Program Files\ANSYS Inc\v232\RSM\bin\AnsConfigRSM.exe" -encodingUTF8

      Configuring RSM...

       

      Configuring default RSM and ARC Port numbers for 2023 R2 ...

      Done!

       

      User has Administrator privileges

       

      ----------------------------------------------------------------------------------

      Creating Start Menu Shortcut for RSM 2023 R2 Configuration...

      Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2023 R2\Remote Solve Manager\RSM Configuration 2023 R2.lnk

      Creating Start Menu Shortcut for RSM 2023 R2 Job Monitor...

      Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2023 R2\Remote Solve Manager\RSM Job Monitoring 2023 R2.lnk

      Creating Start Menu Shortcut for RSM 2023 R2 Cluster Monitor...

      Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2023 R2\Remote Solve Manager\RSM Cluster Monitoring 2023 R2.lnk

      Creating Start Menu Shortcut for ARC 2023 R2 Configuration...

      Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2023 R2\Remote Solve Manager\ARC Configuration 2023 R2.lnk

      Creating Start Menu Shortcut for DCG 2023 R2 Configuration...

      Created Shortcut C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Ansys 2023 R2\Remote Solve Manager\DCG Configuration 2023 R2.lnk

      Created Shortcut C:\Program Files\ANSYS Inc\v232\RSM\bin\HPCServices\DCG Local Portal.lnk

      Created Shortcut C:\Program Files\ANSYS Inc\v232\RSM\bin\HPCServices\DCG Local Shutdown.lnk
      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigSpaceClaim.exe
      Configuring Motion ...

      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigMotion.exe
      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigANSYS.exe


      Adding write permissions for Users and Administrators group ...
      Configuring ACP ...

      Running C:\Program Files\ANSYS Inc\v232\commonfiles\configs\winx64\config\AnsConfigACP.exe
      Configuring ANSYS Viewer ...
      Running "C:\Program Files\ANSYS Inc\v232\aisol\..\commonfiles\CAD\bin\winx64\Ans.CadInt.CADConfigurationUtility.exe"

       

      Log files is C:\Program Files\ANSYS Inc\v232\CADConfigLogs\Latest\CADConfigurationMgr.log

      MessageLogger.logFilePath is C:\Program Files\ANSYS Inc\v232\CADConfigLogs\Latest\CADConfigurationMgr.log

      ErrorLogger.errorFilePath is C:\Program Files\ANSYS Inc\v232\CADConfigLogs\CADConfigurationMgr.err

      Prerequisites ..... Configure Success

      SC  Workbench  PlugIn ..... Configure Success

      Discovery Workbench Plugin ..... Configure Success

      CatiaV4 Workbench Reader ..... Configure Success

      CatiaV6 Workbench Reader ..... Configure Success

      JT  Workbench Reader ..... Configure Success

      CP  Workbench Reader ..... Configure Success

      CATIAV5  Workbench Reader ..... Configure Success

      NX  Workbench Reader ..... Configure Success

      SW  Workbench Reader ..... Configure Success

       

      AI  Workbench Reader ..... Configure Success

       

      ACAD  Workbench Reader ..... Configure Success

       

      SE  Workbench Reader ..... Configure Success

      Successfully created file associations.


      Installation Complete: Tue Jul 18 12:44:48 2023
      <---------------------------------------<<<
      Installation Complete. 

      Thanks for choosing Ansys Products!

      ***IMPORTANT***
      After completing this installation, you need to run the Ansys, Inc. License Manager installation on each machine designated as a license server.  These machines may have been specified during this installation or may have been previously specified.

    • Marcelo Precoppe
      Subscriber

      Hello George,

      Further to your earlier question regarding the increment line for vmotion_post, I realized we have two licenses in our license server, one was sent to us by email, and the other we downloaded via the license portal. I don't have access to the second one and have written to the IT department to look at it, but here is the increment line for vmotion_post of the license sent to us by email:

      INCREMENT vmotion_post ansyslmd 9999.9999 27-oct-2023 1 CC9D7913CC05 \
          VENDOR_STRING="eval customer:88888888" ISSUER=ANSYS_SSL \
          ISSUED=28-oct-2022 START=28-oct-2022 SIGN2="009F 5D28 DEDC \
          2465 3120 2A39 AC10 0200 D5AF 7555 971A 4992 ED13 F199 2988"

    • Marcelo Precoppe
      Subscriber

      Dear George,

      Do you need any further input from my side in other to provide a solution to this problem? Please let me know.

      Kind regards,

      Marcelo

    • Nanda
      Ansys Employee

      Hello Marcelo,

      George was Out of Office yesterday, He will return today and continue this discussion. Meanwhile I'll ask any other engineer's who are familiar with licensing and installation issues. Me and george tested a chain pulley assembly, which had around 68 bodies. It worked fine on our machine. We do not have an academic license, but a commercial and academic research license have same features and limitations, just different terms and conditions. Probably george can look at those "increment line" stuff and provide his thoughts.

      Regards,

      Nanda

    • Marcelo Precoppe
      Subscriber

      Dear Nanda,
      Thanks for the prompt reply. Just a question to make sure there are no misunderstandings. After you have run the chain pulley assembly, did you try opening Ansys Motion Postprocessor (from inside Ansys Mechanical) as shown below? I have no problem running the simulation. I just face the issue when I want to analyze the results using Ansys Motion Postprocessor, as shown:

    • Nanda
      Ansys Employee

       

      Hello Marcelo,

      Yes, I did run the post processor. I can run it without any difficulties, so this looks like a machine specific issue. George will get back to you when he’s available. Appreciate your patience!

      Best,

      Nanda

       

       

    • Marcelo Precoppe
      Subscriber

      Dear Nanda,

      Thanks for the update. I don't think it is a machine-specific issue, as I am facing this problem on two different computers (connected to the same license server). It is most likely a license issue and probably related to the fact that we have received two separate licenses, one downloaded from the license portal, and one received by e-mail. Hopefully, George can find a solution.

      Kind regards,

      Marcelo

    • Marcelo Precoppe
      Subscriber

      Dear George,
      I have now received the increment from the license on the server (I have replaced the customer number with "_______":
      INCREMENT vmotion_post ansyslmd 9999.9999 30-oct-2023 1 D611AA76A6DE \
          VENDOR_STRING="customer:_______ tp:a" SUPERSEDE ISSUER=SIEBEL \
          ISSUED=25-jul-2023 START=01-jul-2022 SIGN="00FE A459 ADAB F138 \
          5C62 3E00 66BB FF00 5461 8820 B487 6B38 93CF AD49 5358" \
          SIGN2="0089 8589 2A0A 95EA 3BD3 D93C 9039 4200 0F94 A2B3 6E09 \
          643C 8996 9263 EC6F"

      I hope this information allows you to guide us in solving this issue.

      Kind regards,

      Marcelo

    • Marcelo Precoppe
      Subscriber

      I mentioned this earlier, but the issue is only occurring with 2023 R2. I have no issues when using 2023 R1, as shown:

    • George Karnos
      Ansys Employee

      Hi Marcelo,

      My apologies for the delay!

      When in Mechanical, (before selecting Run Postprocessor)which license are you using?
      I am trying to replicate your issue on my machine.
      Would it be possible to send me the first part of the license file from the license server:
      C:\Program Files\ANSYS Inc\Shared Files\Licensing\license_files\ansyslmd.lic

      Example:

      SERVER LicServer 0050568903eb 1055
      VENDOR ansyslmd
      USE_SERVER

      # Products licensed in this file:
      # 1. ANSYS Mechanical Enterprise: 10 task(s) Lease expiring 23-Sep-2022 Customer # 1111111
      # 2. ANSYS optiSLang Enterprise: 10 task(s) Lease expiring 23-Sep-2022 Customer # 1111111
      # 3. ANSYS GRANTA Selector: 10 task(s) Lease expiring 23-Sep-2022 Customer # 1111111

      Particularly the "#Products in this file:" section

    • Marcelo Precoppe
      Subscriber

      Hi George,

      I appreciate your help. This is how the first part of the license at the license server looks like (server name replaced with "____":

      SERVER _____.___.AC.UK 0050568a37d7 1055
      VENDOR ansyslmd
      USE_SERVER
       
      # Products licensed in this file:
      # 1. Ansys Academic Research CFD (1 Task): 1 task(s) Lease expiring 29-Oct-2023 Customer # 614964
      # 2. Ansys Academic Research HPC (per core): 16 task(s) Lease expiring 29-Oct-2023 Customer # 614964
      # 3. Ansys Academic Research Mechanical (1 task): 1 task(s) Lease expiring 30-Oct-2023 Customer # 614964
      # 4. Ansys Academic Research Mechanical and CFD (1 task): 1 task(s) Lease expiring 30-Oct-2024 Customer # 614964
      # 1. All Active Increments: 1 task(s) Lease expiring 27-Oct-2023
    • Marcelo Precoppe
      Subscriber

      When Ansys Mechanical is open and I open the Ansys Licensing Settings 2023 R2, I see prepost license being used, as shown:

        "preppost" v9999.9999, vendor: ansyslmd, expiry: 30-oct-2023
        vendor_string: customer:______ tp:a
        floating license
       
          ______ M______.uk MP___________e.ac.uk 6456 (v2023.0505) (______/1055 305), start Thu 7/27 20:04

       

    • George Karnos
      Ansys Employee

      Thank You Soo Much for the information Marcelo!

      I was able to reproduce this issue after creating a license exactly as you have.
      I performed a search for Academic Motion Limitations, but it did not return anything.
      I will research with Product Development and resspond to you ASAP!

    • Marcelo Precoppe
      Subscriber

      Dear George,

      Are there any updates on this matter? Are you able to provide guidelines for an interim solution (i.e. modify the license file) so I can resume my work?

      Kind regards,

      Marcelo

    • George Karnos
      Ansys Employee

      Hi Marcelo,

      I apologize for the delay. I have contacted development and am waiting on their response.

       

      Kind Regards,
      George

    • Marcelo Precoppe
      Subscriber

      Hi George,

      As it seems the Product Development Team is taking time to provide an answer, can we work on an interim solution? As you were able to replicate it and determine is a license issue, would it be possible to generate a trial license, with similar products but without the "Academic Research" part that is causing the issue?

      Thanks for helping me with this.

      Kind regards,

      Marcelo

    • George Karnos
      Ansys Employee

      Hi Marcelo,

      I thank you for your patience!

      I have contacted your account manager concerning the trial license.

      Best Regards,
      George Karnos
      ANSYS Inc

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