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Ansys Learning Forum Forums Installation and Licensing Ansys Products Ansys 2023 R1 student version try to open, but is freezing at toolbar Reply To: Ansys 2023 R1 student version try to open, but is freezing at toolbar

Rob
Forum Moderator

Check you can see hidden folders, then search for %appdata% (in File Manager/Explorer) and rename the Ansys 2023 folder(s). 

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