Learning Forum

[pkys94]

Hello,

just started using ANSYS student 18.2 academic version.

system configuration:- window 10 edu; Intel  8GB ram

After extracting download file, Right-click on setup.exe and select Run as Administrator 

but file is not running. there is no reaction.

how to solve it?

 

[vganore]

Please try downloading the setup file again. Make sure to disable all antivirus and security software. Simple double click on setup.exe should work.

[fila]

Hello,

 

I have the same problem. Just windows 7.

I already tried download setup file again, disable all antiviruses and still doesn't work.

 

Please help

[vganore]

Would you be able to run PreReqCheck.exe?

[fila]

Yes, it says:

You currently have:

MS.NET Framework 4.6.2

MS VC++ 2010 Redistributable x86

MS VC++ 2010 Redistributable x64

MS VC++ 2012 Redistributable x86

MS VC++ 2012 Redistributable x64

You still require:

 

So I think, I don't require anything else.

[vganore]

This is usually resolved by redownloading or making sure to extract the download. This could be something to do with the OS that's blocking it from running. Try running Windows update to make sure everything is up to date. Apart from this, I can't see any other issue.

[michal]

Hello,

I have the same problem. I tried install with turn off antivirus, and downloaded again aproximetly 10 times and still doesn't work. I tried also previous versions (17.2, 18.1), but I have the same problem.
This is message from InstallPreReqs: You don't need to install any preraquisites.

Windows 7 (x64), Intel Core i5, RAM: 6GB, Microsoft .NET Framework 4.7.1, MV C++ 2015 Redistributable 14.0.23026. 

 

[vganore]

Which graphics card are you using?

[michal]

AMD Radeon HD 7550M/7650M

[michal]

I formatted my computer and installed all required programs to install ANSYS and I tried to install ANSYS on "clean computer" with all Windows' actualizations, but all the time I have the same problem.

[michal]

I solved my problem. I changed browser, from opera to firefox.

[Windows 8.1 Pro x86]

You have to extract the zip file into short named folder that using ONLY english letter

like "C:Setup"

not like "C:downloadfiles...AIMANSYSACADEMICSTUDENT_181_WINX64"

[729435438]

Hi all,

I had a similar problem. I solved my problem by using the task manager. Right-click your taskbar, choose task manager, switch to details and find ‘setup’. end set up and reopen your setup.exe. 

[user deleted]

 I solved the same problem (on windows 10) by using this soft: DWS Lite ("Destroy-Windows-10-Spying") and then launching setup.exe through command line as administrator. 

 

[sruchelli]

Hello. I had the same issue, but finally I solved it using the same method detailed by 729435438