Can’t Open ANSYS AIM on Windows 8.1

- October 1, 2017 at 5:32 pm
  
  aws3rd
  Subscriber
  
  Hello.
  
  I have an issue on my laptop regarding to new ANSYS AIM 18.2 . Everytime I tried to open this, all the screen was blank of white then there's a windows dialog says that ANSYS Workbench has stopped working. Everytime.
  
  How I can fix this?
  
  Thankyou.
- October 2, 2017 at 8:48 pm
  
  pgl
  Ansys Employee
  
  Do you have Windows 8.1 Update 1 Professional (or Enterprise) installed? Those are the only Windows 8.1 versions that the ANSYS Student and ANSYS AIM Student products support. If you can I strongly recommend moving to Windows 10. Otherwise, try and clean up your Windows registry (see here).
  
  Let us know if the registry cleaning works.
- October 3, 2017 at 9:10 am
  
  gnammi3
  Subscriber
  
  Same problem with ANSYS AIM on Windows 10.
  And registry cleaning (I used a different software for doing it) has not worked.
  
  How can I fix it?
  
  Thanks