Learning Forum

[deld]

I've been using Workbench, Spaceclaim, and Mechanical fine for weeks (21 R2 on Windows 11 on my personal computer). Suddenly, a few days ago, Spaceclaim started misbehaving. First the Additive Prep build volume wouldn't generate (but also didn't produce any errors).

If I try to load Spaceclaim from Workbench I'm told "The geometry editor was closed abnormally". 

Steps I've already tried:

1. I removed the Additive Prep features from Spaceclaim (Options > Licenses > Unchecked Additive) and that hasn't solved the issue.
2. Renamed the Ansys APPDATA folder to clear the config. 
3. Run the SpaceClaim config file (Ansys/v212/commonfiles/configs/win64x/config/AnsConfigSpaceClaim.exe)
4. Uninstalled the entire Ansys suite. Removed any lingering folders/files in the install directory. Rebooted. Reinstalled the entire Ansys suite. 

And, I'm having the same problems. 

I have no idea what to try next and this has basically put a stopper on all my work. 

[deld]

I solved the issue by:

1. Uninstalling the 21R2 suite.
2. Deleting the remaining files and folders here:
   1. C:\Program Files\Ansys Inc
   2. %APPDATA%\Local\Ansys
   3. %APPDATA%\Local\Ansys\SpaceClaim
   4. %APPDATA%\Roaming\Ansys
   5. %APPDATA%\Roaming\Ansys\SpaceClaim
3. Restarted my PC
4. Reinstalled the 21R2 suite.