Learning Forum

[eunjung.chae]

Hello, 

I am experiencing an error across three lab computers, all sharing the same error code. When opening a .wbpj project I receive the following error: 

"Connection timed out while reading data. The application has stopped waiting for a reply.The license server may be experiencing a high demand or a temporary outage. Try again later."

If OK is selected the following, then displays: 

"License server lost for (#) minutes. Please save your work. License server will time out in 55 min if not econnected before. 

Please see attached screenshots.

After sever minutes of waiting, the project cases do load but modules are not found.

 

[George Karnos]

What version are you running?
Can you check firewall settings to see if something is being blocked?
Under %TEMP%\.ansys you will see licdebug log files. Are there any errors listed in those files?

[eunjung.chae]

 

The error comes when I used the 2022R2 version. 

If I use the previous versions of 2019R3 and 2020R2, those are working well on the same computer.

 

 

[eunjung.chae]

Under %TEMP%\.ansys you will see licdebug log files, there is no other errors. It shows:

"CONNECT_ERROR : ANSYSLI exited or could not read server port ansyscl.CHAE_SERV.21976.98852."