Learning Forum

[Yuriy Dr. Podoba]

Hi,

I have a problem with the license for HFSS, when I put several calculation tasks in queue, it solves the first task, but for the next task in the queue it gives an error:

After this error in ANSYS License Manager it shows that all licenses are busy, although no calculations are running at the time.

It is (as far as I see) not the case if the next task is started manually (without putting it in to queue) after the theprevious calculation is finished.

What could be the reason?

Thanks in advance.

[randyk]

Hi Dr Podoba,  

This is a known issue with AnsysEM 2022R2.
Defect TFS 683937 was created to address the license release failures; when queuing interactive jobs.
The issue will be addressed in the 2023R1 release.
Additionally, there are plans to release a 2022R2.3 patch in the comming weeks.
The workaround until that point is to not queue your interactive submissions.

thanks
Randy

[Yuriy Dr. Podoba]

Hi,

I have installed the patch (ANSYS_2022R2.03_WINX64)

but the problem is still occurs as described, despite the fact that the problem is listed in "Issues Addressed" in the patch documentation.

is there anything I should pay my attention to in settings or during the patch installation?

 

thanks,

Yuriy.

[Yuriy Dr. Podoba]

Hi,

any ideas what can be the reason?

thanks.

[randyk]

Hi Yuriy,
I just tested with 2022R2.3 and functionallity was as expected.


I had started the analysis on one project and queued the second behind it.
As you can see below

--> Open AEDT and projects in GUI
13:00:42 (lmgrd) TIMESTAMP 11/9/2022
13:02:55 (ansyslmd) OUT: "electronics_desktop" username@usermachine  [18820] 
13:03:47 (ansyslmd) OUT: "electronics3d_gui" username@usermachine  [11040] 
13:03:49 (ansyslmd) IN: "electronics3d_gui" username@usermachine  [11040] 
13:03:51 (ansyslmd) OUT: "electronics3d_gui" username@usermachine  [18820] 

-> Start analysis (while running, queued second analysis)
13:08:56 (ansyslmd) OUT: "elec_solve_hfss" username@usermachine  [26892] 
13:08:56 (ansyslmd) OUT: "elec_solve_level2" username@usermachine  [26892] 
13:08:57 (ansyslmd) OUT: "elec_solve_level1" username@usermachine  [26892] 
13:08:57 (ansyslmd) OUT: "anshpc" username@usermachine  [26892] (6 licenses) 
-> First analysis completes and licensing returned
13:10:54 (ansyslmd) IN: "elec_solve_hfss" username@usermachine  [26892] 
13:10:54 (ansyslmd) IN: "elec_solve_level2" username@usermachine  [26892] 
13:10:54 (ansyslmd) IN: "elec_solve_level1" username@usermachine  [26892] 
13:10:54 (ansyslmd) IN: "anshpc" username@usermachine  [26892] (6 licenses) 

-> Second analysis starts and licensing out
13:10:56 (ansyslmd) OUT: "elec_solve_hfss" username@usermachine  [29944] 
13:10:57 (ansyslmd) OUT: "elec_solve_level2" username@usermachine  [29944] 
13:10:57 (ansyslmd) OUT: "elec_solve_level1" username@usermachine  [29944] 
13:10:57 (ansyslmd) OUT: "anshpc" username@usermachine  [29944] (6 licenses) 

->Second analysis completes and licensing returns
13:12:48 (ansyslmd) IN: "elec_solve_hfss" username@usermachine  [29944] 
13:12:48 (ansyslmd) IN: "elec_solve_level2" username@usermachine  [29944] 
13:12:48 (ansyslmd) IN: "elec_solve_level1" username@usermachine  [29944] 
13:12:48 (ansyslmd) IN: "anshpc" username@usermachine  [29944] (6 licenses) 

Are you seeing different behavior?
Can you share a snippet of the license log -- replace the username and machinename as I have done?
Confirm AEDT 2022 R2.3 is listed at top left of AEDT Desktop?

 

thanks
Randy

 

[Yuriy Dr. Podoba]

Here what i see:

 

17:19:32 (ansyslmd) OUT: "electronics_desktop" username@usermachine  [16772] 
17:20:36 (ansyslmd) OUT: "electronics3d_gui" username@usermachine  [16772] 
17:20:57 (ansyslmd) OUT: "elec_solve_hfss" username@usermachine  [18580] 
17:20:57 (ansyslmd) OUT: "elec_solve_level2" username@usermachine  [18580] 
17:20:57 (ansyslmd) OUT: "elec_solve_level1" username@usermachine  [18580] 
17:20:57 (ansyslmd) OUT: "anshpc" username@usermachine  [18580] (4 licenses) 
17:21:37 (ansyslmd) DENIED: "elec_solve_hfss" username@usermachine  [2980] (Licensed number of users already reached. (-4,342))
17:21:39 (ansyslmd) DENIED: "elec_solve_hfss" username@usermachine  [4860] (Licensed number of users already reached. (-4,342))

 

But i cannot confirm that AEDT 2022 R2.3 is listed at top left of AEDT Desktop:

I see only R2

 

[Yuriy Dr. Podoba]

Please pay attantion that in the description of the ANSYS_2022R2.03_WINX64.zip

in the download center it is listed:

"• Desktop: -waitforlicense now behaves correctly and will wait for unavailable licenses to become
available during -batchsolve
• Desktop: Enabling Queue All Simulations will now check out the correct licenses during queued
simulations."

Which are actually included in ELECTRONICS_2022R2_WINX64.zip and cannot be corrected by installing ANSYS_2022R2.03_WINX64.zip.

[randyk]

You would install the ELECTRONICS_2022R2.03_WINX64.zip  patch for Ansys Electronics 2022R2

[Yuriy Dr. Podoba]

yes I have, now everything is working.