Learning Forum

[2022ht56021]

Dear Sirs,

ANSYS R2 2022, not launching Space claim without Serial no.Please share serial no

In workbench. I choose Static structural. Under geometry - Right click. - Open Space Claim

It wont load and asks serial no

BR

Aravind Udupi

[Rob]

Weird. Is that the Student version? Please share a screenshot. 

[2022ht56021]

[ANSYS_MMadore]

Can you please open a command prompt and run the command "set" and share the complete output?

Please also try deleting these directories:

%APPDATA%\SpaceClaim

%LOCALAPPDATA%\SpaceClaim

[2022ht56021]

Can you share to my email authentic link for ansys download as the one on wesite is not helping

Details from SET command

C:\Users\arvin>set

ALLUSERSPROFILE=C:\ProgramData

ANSYS221_DIR=C:\Program Files\ANSYS Inc\v221\ANSYS

ANSYSLIC_DIR=C:\Program Files\ANSYS Inc\Shared Files\licensing

ANSYSLMD_LICENSE_FILE=C:\Program Files\ANSYS Inc\Shared Files\licensing\license_files\ansyslmd.lic

APPDATA=C:\Users\arvin\AppData\Roaming

AWP_LOCALE221=en-us

AWP_ROOT221=C:\Program Files\ANSYS Inc\v221

CADOE_LIBDIR221=C:\Program Files\ANSYS Inc\v221\CommonFiles\Language\en-us

CommonProgramFiles=C:\Program Files\Common Files

CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files

CommonProgramW6432=C:\Program Files\Common Files

COMPUTERNAME=ARAVIND

ComSpec=C:\Windows\system32\cmd.exe

DriverData=C:\Windows\System32\Drivers\DriverData

FPS_BROWSER_APP_PROFILE_STRING=Internet Explorer

FPS_BROWSER_USER_PROFILE_STRING=Default

HOMEDRIVE=C:

HOMEPATH=\Users\arvin

ICEMCFD_ROOT221=C:\Program Files\ANSYS Inc\v221\icemcfd

ICEMCFD_SYSDIR=win64_amd

IRONRUBY_11=C:\Program Files (x86)\IronRuby 1.1\bin

LOCALAPPDATA=C:\Users\arvin\AppData\Local

LOGONSERVER=\\ARAVIND

LSTC_LICENSE=Ansys

NUMBER_OF_PROCESSORS=4

OneDrive=C:\Users\arvin\OneDrive

OS=Windows_NT

Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\System32\OpenSSH\;C:\Program Files\dotnet\;C:\Program Files (x86)\IronRuby 1.1\bin;C:\Users\arvin\AppData\Local\Microsoft\WindowsApps;

PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

PROCESSOR_ARCHITECTURE=AMD64

PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 140 Stepping 1, GenuineIntel

PROCESSOR_LEVEL=6

PROCESSOR_REVISION=8c01

ProgramData=C:\ProgramData

ProgramFiles=C:\Program Files

ProgramFiles(x86)=C:\Program Files (x86)

ProgramW6432=C:\Program Files

PROMPT=$P$G

PSModulePath=C:\Program Files\WindowsPowerShell\Modules;C:\Windows\system32\WindowsPowerShell\v1.0\Modules

PUBLIC=C:\Users\Public

P_SCHEMA=C:\Program Files\ANSYS Inc\v221\AISOL\CADIntegration\Parasolid\PSchema

SESSIONNAME=Console

SoS_debug_exe=C:\Program Files\ANSYS Inc\v221\optiSLang\sos\sos_console.exe

SoS_exe=C:\Program Files\ANSYS Inc\v221\optiSLang\sos\sos.exe

SoS_install_dir=C:\Program Files\ANSYS Inc\v221\optiSLang\sos

SystemDrive=C:

SystemRoot=C:\Windows

TEMP=C:\Users\arvin\AppData\Local\Temp

TMP=C:\Users\arvin\AppData\Local\Temp

USERDOMAIN=ARAVIND

USERDOMAIN_ROAMINGPROFILE=ARAVIND

USERNAME=arvin

USERPROFILE=C:\Users\arvin

windir=C:\Windows ZES_ENABLE_SYSMAN=1

 

 

 

[ANSYS_MMadore]

I'd recommend uninstalling ANSYS completely and then deleting any ANSYS related environment variables. Please also delete these directories:

C:\Users\arvin\AppData\Roaming\Ansys

C:\Users\arvin\AppData\Roaming\SpaceClaim

C:\Users\arvin\AppData\Roaming\Discovery

C:\Users\arvin\AppData\Local\Ansys

C:\Users\arvin\AppData\Local\SpaceClaim

Next, redownload the 2022R2 installation media and reinstall. Ensure you are installing using right-click -> Run as administrator.