Learning Forum

[ejhan]

With 2021 R2, There's a "Root Element is Missing" issue while using workbench or Mechanical.

How can I handle?

you attach image for detail.

[Vinayak Vipradas]

Please refer to the following discussion and let me know if this helps:
Piezo and MEMS Extension install error ÔÇö Ansys Learning Forum

Regards,
Vinayak
Ansys Help
Ansys Learning Forum (Rules & Guidelines)

[ejhan]

Hi Vinayak As the link says, I changed the region but didn't work.
and first advice says that moving some files that cause issues and reinstall.
But I can not find System.Xml.XmlText - things in my computer

[Vinayak Vipradas]

Try to clear the AppData folder and see if it helps. Following is the process-1. Exit ANSYS 2. from Start > Run 3. Enter %APPDATA% 4. A folder explorer window will open 5. Open the Ansys folder rename the v202 folder to v202_old (or whatever version you are using) 6. Launch ANSYS again and try to refresh the project

Regards Vinayak
Ansys Help
Ansys Learning Forum (Rules & Guidelines)

[tthytran]

I had the same erro, would love updated solutions to this

[Erik Kostson]

Hello
What extension are you trying to use and what are the language settings on your machine?
(alo post the error message inline in your post so we can review it)
Also what are you trying to model since many of these extensions are now native in WB.

Thank you

Erik