Failed to checkout feature

- May 25, 2021 at 4:10 pm
  
  y.jiao
  Subscriber
  
  Hi, we have installed the ansys license manager with a new license. We can run the software (Ansys/Lumerical) on the license server, but having constant problem when connecting from remote. The screenshot of the error is attached.
- May 26, 2021 at 5:49 pm
  
  Lito
  Ansys Employee
  
  Please configure your license server with static ports. Then open these ports (default: 1055, 1056 & 2325) for access.
  Best Lito
  - July 23, 2023 at 11:59 pm
    
    Muniah Maree
    Subscriber
    
    Hello, I am facing a similar issue whenever I try to open a new project from Ansys Optics Launcher: