Key Duties and Responsibilities

• Establishing and nurturing long-term, sustainable relationships with assigned enterprise accounts as the single point of technical contact.
• Aligning Synopsys solutions with customers’ key business objectives to deliver maximum value and drive technology adoption.
• Collaborating with Enterprise Account Managers to identify and prioritize technical activities that support account growth plans.
• Coordinating resources across presales, technical support, consulting, and training teams to execute strategic technical engagements.
• Reviewing and ensuring the quality of technical support activities, coaching staff, and driving continuous improvement.
• Acting as the liaison between customer teams and Synopsys development to address product defects and enhancement requests.
• Leading opportunity qualification and technical campaigns for complex customer engagements, including market sizing initiatives.
• Supporting account-based marketing strategies to drive technology proliferation and partner solution adoption.