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Licensing

Licensing

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  3. The following error displays when starting LMTOOLS Utility on x64 ANSYS 10.0 sp1: Unable to start FLEXlm LMTOOLS Utility… A working version of the FLEXlm LMTOOLS Utility is not available for this hardware platform at FLEXlm Version 10.8.

The following error displays when starting LMTOOLS Utility on x64 ANSYS 10.0 sp1: Unable to start FLEXlm LMTOOLS Utility… A working version of the FLEXlm LMTOOLS Utility is not available for this hardware platform at FLEXlm Version 10.8.

Tagged: 10, General, Installation/Licensing/Systems, Mechanical APDL (f. ANSYS), Systems/Installation
    • March 17, 2023 at 9:01 am
      FAQFAQ
      Participant

      The LMTOOLS error occurs because Macrovision did not provide an x64 port of the LMTOOLS executable. Since the 32-bit version accesses the 32-bit registry, it cannot create/stop/start the x64 license manager. For this reason, we do not include any version of LMTOOLS with the licensing install and suggest that customers use the ANSLIC_ADMIN utility for all licensing actions on x64.

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