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Licensing

Licensing

Question: Installation on German locale encounters error: Error was encountered during the licensing configuration: ‘”C:Program FilesANSYS IncShared Filesbinwinx64tclsh.exe” “C:Program FilesANSYS IncShared FilesLicensinglicadminscriptsLicAdminMain.itcl” -silentinstallclient -release “2019 R1″ -lang de ‘ terminated after 1 attempts with the following error(s): Unknown error Exit Code: 1 bad field specifier ” ” while executing “::format {Verarbeitung der Datei %1 ist erforderlich aufgrund der Datei %1} FlxComm64.dll ansysls_client.exe” (“uplevel” body line 1)

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      Answer: There is an issue with the ..Shared FilesLicensinglicadminscriptslanguagede.msg localization. It seems the %s entries where changed to %1 for the following localized string: mcset de “Processing %s file required by the %s file” “Verarbeitung der Datei %1 ist erforderlich aufgrund der Datei %1” These lines should be: mcset de “Processing %s file required by the %s file” “Verarbeitung der Datei %s ist erforderlich aufgrund der Datei %s” To resolve the issue, modify the de.msg file so it contains %s and not %1. Next, manually run this command from an administrator command prompt “C:Program FilesANSYS IncShared Filesbinwinx64tclsh.exe” “C:Program FilesANSYS IncShared FilesLicensinglicadminscriptsLicAdminMain.itcl” -silentinstallclient -release “2019 R1” -lang de If there are any files in C:Program FilesAnsys IncShared FilesLicensingwinx64update, please move them to the winx64 directory.