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Licensing

Licensing

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  3. How to solve “Session ID not found” error when using Elastic Licensing with Ansys Electronics Desktop ?

How to solve “Session ID not found” error when using Elastic Licensing with Ansys Electronics Desktop ?

Tagged: 2020 R2, Elastic Licensing, HFSS - SYS, Installation/Licensing/Systems, licensing
    • March 17, 2023 at 1:11 pm
      SolutionSolution
      Participant

      The exact error that you will see in a popup when opening the project or in the ansyscl log is: Failover feature ‘FEATURE_NAME’ specified in license preferences is not available. Unknown LaaS data error: LaaS returned error (318) – Session ID Not Found. In order to solve this issue, please replace existing ansyscl.exe file C:Program FilesAnsysEMAnsysEM20.2Win64licensingclientwinx64 by the one available in the attached zip file. Please note that the ansyscl.exe to be replaced resides under one of the AnsysEMAnsysEM20.2 sub-directories not to be confused with the one that resides under the AnsysEMShared Files sub-directories. This problem has been resolved in 2021 R1.

      Attachments:
      1. 2063906.zip

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