We’re putting the final touches on our new badges platform. Badge issuance remains temporarily paused, but all completions are being recorded and will be fulfilled once the platform is live. Thank you for your patience.
Licensing

Licensing

  1. All Categories
  2. Additional Products - Licensing
  3. [ERROR] System.ComponentModel.Win32Exception: Accès refusé; Database Directory is: C:Windowssystem32configsystemprofileAppDataRoamingAnsysv182ARC

[ERROR] System.ComponentModel.Win32Exception: Accès refusé; Database Directory is: C:Windowssystem32configsystemprofileAppDataRoamingAnsysv182ARC

Tagged: 18.2, Installation/Licensing/Systems, Remote Solve, rsm, Workbench Platform - SYS
    • August 25, 2023 at 12:16 pm
      SolutionSolution
      Participant

      This issue has been found with Ansys RSM Cluster version 18.x on Windows 7 with the French system locale language. ARC 18.x can’t run on the computer. In the RSM job logs there are messages with special characters (accents) : [ERROR] System.ComponentModel.Win32Exception: Accès refusé Other symptom, the ARC database is located in the wrong directory : C:Windowssystem32configsystemprofileAppDataRoamingAnsysv18X instead of: C:ProgramDataAnsysv18X Database localization is indicated in the ARC services logs in the C:WindowsTemp folder. Solution: Install version 18.2 Replace the Ans.Rsm.Utilities.ddl file in the %AWP_ROOT182%/RSM/bin by the file attached to this solution. Then restart the RSM services (Launcher, Master and Node).

      Attachments:
      1. 2051284.zip

Featured Articles

Introducing Ansys Electronics Desktop on Ansys Cloud

The Watch & Learn video article provides an overview of cloud computing from Electronics Desktop and details the product licenses and subscriptions to ANSYS Cloud Service that are...

How to Create a Reflector for a Center High-Mounted Stop Lamp (CHMSL)

This video article demonstrates how to create a reflector for a center high-mounted stop lamp. Optical Part design in Ansys SPEOS enables the design and validation of multiple...

Introducing the GEKO Turbulence Model in Ansys Fluent

The GEKO (GEneralized K-Omega) turbulence model offers a flexible, robust, general-purpose approach to RANS turbulence modeling. Introducing 2 videos: Part 1 provides background information on the model and a...

Postprocessing on Ansys EnSight

This video demonstrates exporting data from Fluent in EnSight Case Gold format, and it reviews the basic postprocessing capabilities of EnSight.

© 2025 Copyright ANSYS, Inc. All rights reserved.