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Licensing

Licensing

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  3. ANSYS SpaceClaim: I’m getting an error message “A valid license could not be obtained for SpaceClaim”. What should I do?

ANSYS SpaceClaim: I’m getting an error message “A valid license could not be obtained for SpaceClaim”. What should I do?

Tagged: 18, Installation/Licensing/Systems, License not releasing, licensing, SpaceClaim DirectModeler - SYS
    • June 5, 2023 at 7:05 am
      FAQFAQ
      Participant

      Run SpaceClaim as an Administrator. Check firewall/antivirus settings to make sure SpaceClaim is allowed to run. 1. For Windows 10, run this automatic utility and register the license: http://files.spaceclaim.com/Reset81.exe. This utility is also located in C:Program FilesSpaceClaim 2017. This utility is fully automated, and requires no user input. The run time is about 1 second. You will need to complete the registration again afterwards. 2. Navigate to C:UsersAppDataRoamingSpaceClaim and delete any file called “”presets.ser”” or similar 3. Navigate to C:Program FilesSpaceClaim and run ResetLicense.exe 4. If all else fails, navigate to C:UsersAppDataLocalSpaceClaim and delete all the folders in there.

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